Dispenser

NHS; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable medical practice is seeking a full-time dispenser to join their busy team in Hoveton. The role involves processing prescriptions and managing stock in a friendly and supportive environment. Candidates should have an NVQ Level 2 qualification and prior experience in a medical setting. This is a 6-month fixed-term contract with a salary of £12.21 per hour.

Qualifications

• Previous experience in a medical setting is required.
• The commitment to continue to learn new skills and develop your career.
• Willingness to provide extra cover when required.

Responsibilities

• Process all relevant prescriptions as authorised by GPs.
• Collect due prescription charges and manage stock control.
• Monitor patients' exemption statuses.

Skills

Excellent listening skills

Interpersonal and telephone skills

Ability to prioritise and work under pressure

Friendly and approachable

Adaptable, versatile and flexible

Excellent patient facing communication skills

Education

Qualified dispenser NVQ Level 2

Tools

SystmOne

Job description

Job Summary

Hoveton & Wroxham Medical Centre is looking to welcome someone into our dispensary team in our busy practice, to play a full and active role as part of the practice multi‑disciplinary team.

This full‑time role will be working 37.5 hours per week Tuesday to Friday. The role will be recruited on a 6‑month fixed‑term contract basis.

Responsibilities

• Processing all relevant prescriptions and repeat prescriptions, as authorised by GPs and prescribing nurses, where appropriate, in accordance with the good practice principles of the Dispensing Services Quality Scheme;
• Ensuring that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor;
• Collecting all due prescription charges and ensuring that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient;
• Processing dossette boxes;
• Managing the ordering of stock and stock control;
• Preparation of monthly returns to the Prescription Pricing Bureau;
• Monitoring patients exemption statuses;
• Sorting and disposing of unwanted/returned medication;
• Any other duties to assist in the smooth day‑to‑day running of the dispensary and surgery, as directed by either the dispensary manager or practice manager.

About Us

We are a highly reputable, friendly and supportive semi‑rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6‑miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.

From 2025, Hoveton and Wroxham Medical Centre will be managing primary care services at the new Magna Medical Centre in Rackheath.

Application

Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position. Contact for more details.

Details

Date posted: 06 October 2025

Pay & Contract

Salary: £12.21 per hour

Contract: Fixed term

Duration: 6 months

Working pattern: Full‑time

Reference number: 29029

Job locations: Stalham Road, Hoveton, Norwich, Norfolk, NR12 8DU

Qualifications & Experience

Qualifications

• Qualified dispenser NVQ Level 2

Experience

• Previous experience in a medical setting;
• SystmOne experience is desirable;
• Excellent listening skills, interpersonal and telephone skills;
• Ability to prioritise and work under pressure;
• Friendly and approachable;
• Adaptable, versatile and flexible;
• The commitment to continue to learn new skills and develop your career;
• The confidence to work as part of a busy GP multi‑disciplinary practice team and using your own initiative in decision making;
• The ability to be adaptable and flexible in your approach;
• Excellent patient facing inter‑personal communication skills;
• Willingness to provide extra cover when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Primary Care Careers

Address: Stalham Road, Hoveton, Norwich, Norfolk, NR12 8DU

Employer's website: https://www.eoeprimarycarecareers.nhs.uk/