Dispatchers: Bristol Airport

Jet2.com Limited; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic Ground Operations Team at a leading airline where you will play a crucial role in ensuring the safe and efficient turnaround of aircraft. As a Dispatcher at Bristol Airport, you will facilitate the aircraft turnaround process, manage customer check-in, and ensure a friendly service that reflects the brand's values. This fulfilling role offers a fixed-term contract with a variety of benefits, including a competitive hourly rate and opportunities for career development. If you thrive in a fast-paced environment and are committed to safety and customer satisfaction, this is the perfect opportunity for you.

Benefits

Free Car Parking

Rest Areas

Free Refreshments

34 Days Holiday Entitlement

Recommend a Friend Scheme

Colleague Discounts

Annual Pay Review

Paid Training Course

Qualifications

• Previous experience in Ground Operations is essential.
• Understanding of aircraft turnaround technical aspects is required.

Responsibilities

• Facilitate aircraft turnaround and manage customer check-in.
• Prepare loading documentation and ensure safety regulations are met.

Skills

Teamwork Skills

Organizational Skills

Safety Awareness

Customer Service

Education

Full UK Driving Licence

Job description

Salary: £16.63 per hour plus unsociable shift allowance

Contract Type: Fixed Term

As a member of our Ground Operations Team at Bristol Airport, our Dispatch colleagues play an essential role in ensuring the safe and efficient turnaround of our aircraft as well as assist our customers with the check-in process, managing queues and offering assistance as they arrive at the airport.

What Can We Offer You?

We offer our valued Dispatch colleagues a range of benefits including:

• Hourly rate of £16.63 hour plus an extra £4.16 per hour for unsociable hours (hours worked between 11:00pm - 04:59am).
• Free Car Parking for all our colleagues at the airport.
• Rest areas to relax during breaks and free refreshments during your shift.
• 34 days holiday entitlement per annum (pro rata for part-time hours).
• Recommend a Friend scheme (£250 for successful referrals) & pension scheme.
• Colleague discounts on Jet2holidays and Jet2.com holidays and flights.
• Annual pay review, our famous Red uniform, paid training course & much more!

What will you do as a Dispatcher?

• Facilitate our aircraft turnaround, working with all teams involved in the turnaround, including Ground Operations colleagues, third-party providers and our Flight Deck and Cabin Crew Teams.
• Perform pre-flight check requirements, preparing accurate loading documentation including trim calculations and loading instructions.
• Work to legal regulations and company requirements; operating all equipment in a safe manner and maintain a clear and safe working environment for you and your colleagues.
• Welcome customers as they arrive for check-in, offering assistance and support at both self-service kiosks and manned check-in desks, while also managing queues efficiently.
• Ensure the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

This is a varied and fulfilling role with essential operational responsibility. We offer 37.5 hours per week contracts on a fixed term basis until November 2025.

This is a rostered role that requires shift working, so flexibility is required. Shifts are a rolling 4 shifts on, 2 days off pattern and include frequent very early starts, late finishes & working weekends & bank holidays. You will receive your roster 4 weeks in advance.

What Experience Will I Need?

The successful candidate will have previous experience within a Ground Operations environment, and will possess an understanding of the technical aspects of the aircraft turnaround process. You will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team. For all our airside roles you must hold a full UK Driving Licence and the ability to pass a Medical, administered by the airport.

Only one application is permitted for the same role in our Summer 2025 opportunities, therefore only apply for the Airport you wish to work at.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!