Dispatcher

Nhs Scotland; City of Edinburgh; On-site; GBP 17,000 - 19,000; Part time

Job summary

NHS Scotland in Scotland is seeking a Dispatch professional to join the Flow and Navigation (FNC) team. You will liaise with multisector services to deliver acute care across a four-week rota, including weekends and public holidays. PVG scheme clearance is required, and applicants must have health-care experience and good IT skills.

The role is part-time with pro rata salary mentioned; flexible hours across 08:00–20:30, with the expectation to work on those rotas as needed.

Qualifications

• Experience working in a health-care setting.
• Medical terminology knowledge and good computer skills.

Responsibilities

• Perform dispatch duties as part of Flow and Navigation (FNC).
• Liaise with multidisciplinary teams and other services to ensure safe, effective acute care.
• Follow approved processes and scripting to maintain service delivery.

Skills

Organised

Problem solving

Flexibility

Health-care experience

Job description

Victoria Hospital

Flow and Navigation (FNC) are currently recruiting for key Dispatch personnel. You will join the FNC team and liaise with other key Services in order to provide acute care to the population of Fife covering a 7 day service.

We are looking for organised individuals who have experience working in a fast paced environment with the confidence and ability to use your own initiative when problem solving to ensure that FNC runs smoothly, safely and effectively within the resources available. You will have consistent access to the senior FNC team for support as required.

As a Dispatcher you will work alongside a Multi-Disciplinary Team and must demonstrate and be able to establish effective working relationships both internally and externally. You will also have experience of working within agreed processes and scripting to ensure safe and effective service delivery at all times.

You will have experience of working within a health-care setting, medical terminology, computer skills and have a good sound geographical knowledge of Fife.

Rotas will be agreed on a four week basis. This will require you to be able to work flexibly across the hours of 08:00 2030, including weekends and all public holidays; this includes Christmas Day / Boxing Day / New Years Day, and you would be expected to work these days as a normal working day should the days fall on your agreed rota days.

Please note the salary for part time is pro rata.

For informal enquiries, please contact Laura Clarkson at or call 01582 643355 ext 20003 or Emily Ferguson at ext 22376.

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A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.