Dispatch & Warehouse Assistant

ZAVA; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Dispatch & Warehouse Assistant to join their dynamic team in London. This role offers a unique opportunity to contribute to a leading digital healthcare platform, ensuring timely dispatch of medications and test kits to patients. The ideal candidate will be physically capable of handling heavy items and possess a keen attention to detail. With a focus on collaboration and exceptional service, this position is perfect for those looking to make a meaningful impact in healthcare. Join a company that values innovation, teamwork, and employee well-being, and enjoy a range of benefits from day one.

Benefits

25 days holiday + bank holidays + Birthday off

Healthcare cash back plan

20% off all products and services

Free access to Wellness Cloud

Flexible bank holidays

£500 training budget per year

Company sabbatical after 2 years

Cash vouchers after 3, 5, and 10 years of service

Qualifications

• Must be physically capable of lifting items up to 20kg.
• Experience with high-volume repetitive tasks is essential.

Responsibilities

• Facilitate the dispatch of medications and test kits to patients.
• Assist the pharmacy team with deliveries and office tasks.

Skills

Attention to detail

Data protection understanding

Physical capability to handle heavy items

Computer proficiency

Spoken and written English

Job description

Dispatch & Warehouse Assistant

London

Full-time, Fixed term

About ZAVA

We're on a mission to provide our patients with healthcare that is accessible and dependable at a fraction of today's cost.

Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial & Operations Specialists work collaboratively, to develop and maintain a digital healthcare platform that provides our patients with healthcare that suits their needs & schedules.

The pandemic changed our lives, requiring us to find flexible, remote and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. Through delivering a safe and efficient digital healthcare service, we've provided over 11 million consultations across the UK, Germany, France, and Ireland, enabling millions of people with essential access to healthcare when they need it most.

It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. Because we're doing more than providing healthcare, we're enabling & empowering people by making healthcare work for them.

We’re here because we care about healthcare and we plan to be the largest digital primary healthcare platform for people across Europe.

The role

The digital healthcare market is a very exciting and competitive space that has seen considerable growth over the last few years.

This role will involve working on the daily dispatch of medications and test kits to our patients from our non-patient-facing pharmacy and warehouse based in London. The successful candidate will also be assisting our pharmacy team with tasks around the office.

This is a great opportunity to work alongside our team building out the best service offering for our patients.

Key Accountabilities:

• You will join our existing team to facilitate the dispatch of medicationsto our patients. This involves handling sensitive patient data and you must be conscious of protecting this sensitive data at all times.
• You will assist our in-house pharmacy team in handling deliveries of bulk stock, ensuring all stock and sundries are brought into the warehouse and organised. This includes lifting and placing trays of ice packs (approx. 20kg) into freezers. You must be physically capable of safely lifting this stock. Manual handling training will be provided.
• You will further assist the pharmacy team where needed. This includes tasks such as prepping non-prescription items to be placed in our deliveries and making up boxes.
• You will assist the facilities manager with any manual handling tasks around the office e.g. moving, building and breaking down of furniture.
• You will further assist the pharmacy manager where needed with daily tasks around the office, such as sorting post and putting away groceries.
• As someone based in the office, you will be fully trained as a first aider and fire warden.

Technical Skills:

• Be physically capable of handling heavy items.
• You are diligent, show close attention to detail, and be familiar with working on high-volume repetitive tasks at scale.
• Have a good understanding of data protection.
• Be experienced with the use of a computer.
• Have a good standard of spoken and written English.

Personal Qualities:

• Have the ability to work accurately and efficiently, and have the confidence and communication skills to work with a team.
• You can use your initiative to step in and assist other teams where needed and can appropriately prioritise tasks in busy periods.
• You strive for and help others achieve high standards. You are instrumental in communicating, collaborating and interacting with other teams to ensure that the service provided to our patients is excellent.

Humble; you listen and take on feedback, and you are kind and caring to those around you.

Inquisitive; you question the status quo, dare to do things differently and explore the possibilities.

Resilient; you embrace change and face challenges.

Macher; you are innovative and rise above the rest to use your initiative to improve, develop and deliver.

Collaborative; you actively share ideas, and work together to drive goals as a team.

Benefits from the day you join: (full-time, contract or Part-time will be pro-rata)

25 days holiday + bank holidays + Birthday off

???? Healthcare cash back plan through Simply Health

20% off all ZAVA products and services for you, friends and family

Free access to Wellness Cloud, to support your mental health and wellbeing

Flexible bank holidays - take the ones that matter the most to you

Additional benefits following the probation period:

£500 training budget per year

️ Company sabbatical after 2 years

Cash vouchers after 3, 5, and 10 years of service

We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot - if you want. We know that talent is everywhere, and as much as nice CVs are nice, they are often not a proxy for the best person for the job.