Dispatch Supervisor

Aligra Newbury; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in food production seeks a Dispatch Supervisor to ensure timely and accurate processing of customer orders. The role involves working alongside operations and production teams, emphasizing quality and compliance in food manufacturing regulations. If you have a background in butchery and food manufacturing, this is an excellent opportunity to join a respected business.

Qualifications

• Experience in butchery is beneficial.
• Background in food production process for wholesale.

Responsibilities

• Review and process customer orders using the fulfilment systems.
• Ensure orders are accurate and ready for dispatch.
• Work closely with drivers to ensure efficient deliveries.

Skills

Attention to detail

Quality assurance

Customer satisfaction

Education

Level 3 Qualification in Food Manufacturing or Food & Hygiene

Job description

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Our client based on the outskirts of Pangbourne are proudly serving some of the South of England’s finest restaurants and elite wholesalers. Based in an idyllic rural location, you’ll join a team where exceptional quality, passion for craftsmanship, and unwavering standards are not just promises – they’re daily practice.

Commutable from Reading, Newbury, Pangbourne, Goring and Didcot – As a Dispatch Supervisor, you’ll play a crucial role in the processing of customer orders, working closely with both operations and production to guarantee a seamless, first-class experience from farm to fork.

If you’re ready to work with top-tier products, thrive on delivering excellence, and want your skills recognised in a respected, growing business, this is the next step for you.

Responsibilities:

• Review and process customer orders using the ordering and fulfilment systems.
• Ensure all orders are accurate and ready for timely dispatch.
• Work closely with drivers to ensure accurate and efficient deliveries.
• Develop proficiency in product recognition and ensure orders are correctly packed and prepared.
• Create a culture of accuracy and compliance across the despatch process.
• Always adhere to company policies and food manufacturing regulations.
• Prioritise customer satisfaction by ensuring that order fulfilment meets the highest standards of quality and efficiency.

Requirements:

• Experience with Butchery is very beneficial for this role.
• Level 3 Qualification in Food Manufacturing or Food & Hygiene.
• Experience of operating an end-to-end production process for wholesale food.