Dispatch Supervisor

Vickerstock; Northern Ireland; On-site; GBP 25,000 - 35,000; Full time

Job summary

Vickerstock is seeking a Dispatch Supervisor for a thriving food manufacturing business in Northern Ireland. The role involves managing the logistics of product delivery while ensuring food safety and team leadership, driving continuous improvement initiatives, and maintaining high operational standards. Candidates should possess experience in food logistics and relevant qualifications.

Qualifications

• Experience in food manufacturing/cold storage/transport.
• Understanding of HACCP is advantageous.
• Full clean driving license required.

Responsibilities

• Manage stock levels and coordinate order assembly for OTIF delivery.
• Promote Health & Safety standards and lean management principles.
• Oversee daily operations including dispatch, temperature checks and documentation.

Skills

Logistics

Team Leadership

Problem Solving

Communication

Education

Food Health & Safety qualification

Logistics qualification

Transport qualification

Job description

Vickerstock are working in partnership with a growing food manufacturingbusiness on the appointment of a Dispatch Supervisor on a full-time permanent basis.

As the Dispatch Supervisor, you will organise the storage and distribution of goods ensuring that the right products are delivered to the right location on time and at a good cost while maintaining high standards pertaining to food safety and quality.

In your new role:

• Manage stock levels and coordinate order assembly to meet customer requirements, ensuring achievement of "On Time In Full" (OTIF) delivery targets.
• Allocate and oversee staffing levels in response to operational needs, maintaining effective labour control.
• Liaise and negotiate with both internal and external customers and suppliers to ensure smooth operations.
• Drive continuous improvement initiatives to enhance departmental performance against key performance indicators (KPIs).
• Promote and enforce Health & Safety standards, waste reduction practices, and Lean Management principles.
• Manage and develop team members through coaching, training, performance reviews, and absence management.
• Motivate and engage the team to maintain high morale and productivity.
• Oversee daily operations, including product picking, dispatch time recording, temperature and quality checks, transport vehicle loading, documentation accuracy (labels, dockets), staff scheduling, and waste recording.
• Coordinate with hauliers to manage outbound logistics, reducing yard congestion and supporting OTIF delivery targets.
• Ensure timely and effective resolution of issues or non-conformances identified during internal audits.

What you will need to succeed:

• Previous experience in food manufacturing/cold store/transport environment
• Related qualifications such as food h&s, logistics, transport.
• HACCP understanding is advantageous
• Full clean driving license

For a confidential conversation on how Vickerstock can help support you with your next move, get in touch with our supply chain consultant Michael Irwin today!