Dispatch Operative Nights

HARRODS; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

33% staff discount

Subsidised medical and dental cover

Discounted gym membership

Job summary

Harrods Distribution team in Knightsbridge is seeking Dispatch Operatives to ensure orders are packed and dispatched to world-class standards. Shifts run 11pm–7am, five days out of seven, with occasional weekend cover during peak periods.

You will pack and dispatch orders, process parcels with IShipper and SAP, handle fragile items, and support internal collections while maintaining a tidy workspace and contributing to the team’s success.

Qualifications

• Experience in packing and dispatch operations.
• Familiarity with SAP and order processing systems.
• Strong attention to detail and accuracy.
• Team player with reliable work ethic.

Responsibilities

• Pack shopfloor and courier orders to high standards.
• Process parcels using IShipper and SAP.
• Handle fragile and varied items with care.
• Support internal collections from various departments.

Skills

Packing & shipping

IShipper

SAP

Attention to detail

Team player

Flexible shifts

Tools

SAP

PC systems

Job description

Our Distribution team are looking for Dispatch Operatives to join our team at Knightsbridge. You will play a vital role in ensuring customer orders are prepared, packed and dispatched to Harrods' world-class standards, bringing the magic of Harrods to customers around the world, even after hours.

About the role

Working five days out of seven, mainly Monday to Friday with some occasional weekend cover during peak periods. Shifts are 11pm- 7am 4 days on, 4 days off. You will be responsible for the accurate packing, processing and dispatching of both customer and internal orders. You will handle a wide range of products with care, maintain a tidy workspace and support other dispatch and warehouse functions as needed.

Key responsibilities include:

• Packing shopfloor and courier orders to the highest standards.
• Processing parcels using IShipper and SAP.
• Handling fragile and varied items with care and precision.
• Supporting internal collections from the store, Press Office, Management Offices, Legal Office and Chairman's Office when required.
• Assisting with the Courier Desk and special taxi deliveries.
• Helping maintain the Trevor Square building on a daily basis.
• Assisting the admin team with urgent requests and any reasonable tasks from your manager.
• Maintaining excellent housekeeping and organisation within the dispatch and warehouse areas.
• Supporting with export tasks when required.

Harrods offers a range of company-wide benefits including 33% staff discount, subsidised medical and dental cover, discounted gym membership, and more.

About you

You will be detail-oriented, proactive and a strong team player who thrives in a hands-on role. You will be comfortable working early and late shifts on rotation, adaptable to changing demands and open to learning systems such as SAP.

You will also:

• Have excellent attention to detail and accuracy.
• Be confident using PC systems and comfortable learning new software.
• Have strong communication and interpersonal skills.
• Be flexible, reliable and supportive of your team.
• Ideally have experience in packing, warehouse or distribution roles (training provided).
• Be physically fit and able to meet the operational requirements of the role.

This is a fantastic opportunity to be part of a supportive, close-knit team that works behind the scenes to deliver excellence. You will help achieve the many deadlines the Knightsbridge Dispatch team faces daily, while contributing to a first-class delivery service for our customers.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

Harrods we celebrate

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.