Dispatch Operative

Harrods Careers; Cheltenham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading luxury retailer in Cheltenham is seeking a Dispatch Operative for their Knightsbridge Distribution team. The role involves accurately packing and dispatching customer orders, maintaining high standards of service. Ideal candidates will be detail-oriented, proactive, and able to work flexible shifts. Training will be provided for those with minimal experience in packing or warehouse roles. The position offers a vibrant team environment with opportunities for growth.

Benefits

33% staff discount

Subsidised medical and dental cover

Discounted gym membership

Qualifications

• Detail-oriented and proactive mindset.
• Experience in packing or warehouse roles preferred, training provided.
• Comfortable working early and late shifts.

Responsibilities

• Accurate packing, processing and dispatching of orders.
• Support other dispatch and warehouse functions as needed.
• Maintain excellent housekeeping and organisation within the dispatch areas.

Skills

Attention to detail

Strong communication

Team player

Adaptability

Computer skills

Physical fitness

Tools

SAP

IShipper

Job description

Overview

Dispatch Operative – Knightsbridge Distribution. You will play a vital role in ensuring customer orders are prepared, packed and dispatched to Harrods’ world-class standards, bringing the magic of Harrods to customers around the world, even after hours.

About the role

Working five days out of seven, mainly Monday to Friday with some weekend cover during peak periods. Shifts are early 7am to 3pm and late 1pm to 9pm, usually 1 week early 1 week late. You will be responsible for the accurate packing, processing and dispatching of both customer and internal orders. You will handle a wide range of products with care, maintain a tidy workspace and support other dispatch and warehouse functions as needed.

• Packing shopfloor and courier orders to the highest standards.
• Processing parcels using IShipper and SAP.
• Handling fragile and varied items with care and precision.
• Supporting internal collections from the store, Press Office, Management Offices, Legal Office and Chairman’s Office when required.
• Assisting with the Courier Desk and special taxi deliveries.
• Helping maintain the Trevor Square building on a daily basis.
• Assisting the admin team with urgent requests and any reasonable tasks from your manager.
• Maintaining excellent housekeeping and organisation within the dispatch and warehouse areas.
• Supporting with export tasks when required.

Harrods offers a range of company-wide benefits including 33% staff discount, subsidised medical and dental cover, discounted gym membership, and more.

About you

You will be detail-oriented, proactive and a strong team player who thrives in a hands-on role. You will be comfortable working early and late shifts on rotation, adaptable to changing demands and open to learning systems such as SAP.

You will also:

• Have excellent attention to detail and accuracy.
• Be confident using PC systems and comfortable learning new software.
• Have strong communication and interpersonal skills.
• Be flexible, reliable and supportive of your team.
• Ideally have experience in packing, warehouse or distribution roles (training provided).
• Be physically fit and able to meet the operational requirements of the role.

This is a fantastic opportunity to be part of a supportive, close-knit team that works behind the scenes to deliver excellence. You will help achieve the many deadlines the Knightsbridge Dispatch team faces daily, while contributing to a first-class delivery service for our customers.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type: Permanent

Department: Knightsbridge Distribution (Victor Matos)