Dispatch Manager - Lead Logistics & Growth

Curtis Furniture; Leeds; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Company pension

Training opportunities

Career progression

Supportive team environment

Job summary

Curtis Furniture Ltd in Leeds is seeking a Dispatch Manager to lead the Dispatch Department, ensuring orders are delivered accurately, on time and in full. This hands-on leadership role coordinates shipments and works with Production, Planning, Stores and Transport to optimise operations.

You will drive safety, quality and continuous improvement while managing daily dispatch activities and KPIs to meet business targets. This is a full-time, permanent role in Leeds.

Qualifications

• Previous experience in a Dispatch, Logistics, Warehouse or Manufacturing Management role.
• Strong leadership and people management skills.
• Experience managing operational KPIs and performance targets.
• Excellent organisational and problem-solving abilities.
• Strong communication skills across departments.
• Knowledge of health & safety and quality standards within manufacturing.

Responsibilities

• Lead, motivate and develop the dispatch team to achieve operational objectives.
• Manage daily workloads, staffing levels, shift handovers and task allocation.
• Support employee development through coaching, training and performance management.
• Foster a positive, safety-focused and continuous improvement culture.
• Oversee the preparation, packing and dispatch of customer orders.
• Coordinate transport schedules, collections, loading activities and shipment priorities.
• Ensure products are labelled, packaged and loaded to meet requirements.
• Maintain dispatch records, delivery documentation and customer portal updates.
• Manage storage and movement of finished goods to optimise workflow.

Skills

Dispatch leadership

KPI management

Organisational skills

Communication skills

Health & safety knowledge

Problem-solving under pressure

ERP systems

Warehouse management

Tools

ERP systems

Warehouse management

Job description

Curtis Furniture Ltd in Leeds is seeking a Dispatch Manager to lead the Dispatch Department, ensuring orders are delivered accurately, on time and in full. This hands-on leadership role coordinates shipments and works with Production, Planning, Stores and Transport to optimise operations.

You will drive safety, quality and continuous improvement while managing daily dispatch activities and KPIs to meet business targets. This is a full-time, permanent role in Leeds.