Dispatch Associate Operations · Sussex House

Mpb Europe Limited; Brighton; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Dispatch Associate to join their vibrant Operations team in Brighton. This role is ideal for those who thrive in a fast-paced environment and enjoy teamwork. You will be pivotal in ensuring that every order is processed with precision, contributing to an exceptional customer experience. The company fosters a culture of inclusion and offers a variety of benefits, including generous annual leave and a supportive work environment. If you have a keen eye for detail and a proactive approach, this opportunity could be the perfect fit for you.

Benefits

25 days annual leave + bank holidays

5% employer contributory pension scheme

Private healthcare

Access to EAP with discounts

Buzzing social calendar

Dog friendly workplace

Bespoke Learning Management System

2 volunteer days for charity

Qualifications

• Strong attention to detail and organisational skills are essential.
• Experience in a warehouse or technical environment is preferred.

Responsibilities

• Accurately handle stock and ensure proper organisation.
• Efficiently pick and pack items for dispatch.

Skills

Attention to detail

Organisational skills

Communication and teamwork

Time management

Technical experience

Adaptability

Job description

Dispatch Associate
Location: Brighton
Department: Operations
Position type: Full time

The role

This hands-on role is perfect for someone who thrives in a fast-paced, organized environment and enjoys being part of a collaborative team. You’ll play a vital role in making sure every item is processed swiftly and accurately, contributing directly to our goal of delivering an outstanding customer experience. As a key member of our Operations team, you'll be responsible for picking, packing, and dispatching orders with care and precision. If you have an eye for detail, a strong work ethic, and a proactive mindset, we’d love to hear from you.

What you will be doing

• Stock Handling and Organisation: Accurately put away all incoming items using the tools provided, ensuring everything is correctly labelled and stored for easy retrieval
• Order Picking: Efficiently pick the correct items for each transaction, verify their accuracy, and escalate any issues that prevent timely fulfilment
• Packing and Shipping Preparation: Carefully prepare items for shipment by scanning, photographing, and securely packing them.
• Workspace and Supply Maintenance: Keep the dispatch area tidy and well-stocked with packaging supplies to support a smooth workflow throughout the day
• End-of-Day Wrap-Up: Ensure all equipment is properly powered down and returned to its place, supporting operational readiness for the next day

What we are looking for

• Attention to detail
• Organisational skills
• Communication and teamwork
• Time management and reliability
• Technical and warehouse experience
• Adaptability and willingness to learn

Our Values; applied

Better, Connected: You work side by side with your teammates, communicate clearly, and support each other to keep operations running smoothly.

Empowering and Empowered: You take responsibility for your tasks, make confident decisions, and trust your skills and judgment to get the job done right.

Insight-driven: You notice patterns, raise issues when something doesn’t add up, and help us all work smarter by sharing what you see.

Agents of Change: You adapt quickly, speak up when you see something that can be improved, and contribute to making our processes better.

Focussed on Excellence: You care about getting the details right, from scanning gear to packing it safely, because quality and care matter.

Passionately Ambitious: You bring energy and pride to your role every day, knowing that your effort helps deliver an exceptional experience for our customers.

About MPB

We are MPB, the largest global platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.

We recognise the benefit of inclusive practices to better build a diverse community here at MPB. Our commitment to ensuring inclusion fuels and connects us as one with the diverse community of visual storytellers that we serve.

MPB customers come from all walks of life, and so do we. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of family makeup, race, sexuality, religion, gender identity, disability or age. At MPB, every employee has the opportunity to make an impact and grow.

Benefits

We support our staff and their careers in every way we can and we offer the following benefits:

25 days annual leave + bank holidays
5% employer contributory pension scheme
Private healthcare
Access to EAP with a range of employee discounts
Buzzing social calendar
Dog friendly workplace.
Bespoke Learning Management System - the MPB 'Learning Lab' with access to thousands of free courses to upskill in any areas you'd like; whether personally or professionally
2 volunteer days for charity which aligns with MPB values