Dispatch and Logistics Manager

Robert Walters UK; Kidderminster; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Dispatch and Logistics Manager in Kidderminster. In this hands-on role, you will manage all aspects of outbound fulfilment, uphold packaging standards, and collaborate with several teams to resolve issues. The ideal candidate has a strong background in logistics or ecommerce, can thrive under pressure, and possesses leadership potential. The role offers a salary of £35,000 – £40,000 plus performance incentives and prospects for advancement.

Benefits

Company pension

Employee discounts

Casual dress

Free on-site parking

Qualifications

• Strong background in fulfilment, logistics, or dispatch.
• Proven ability to work quickly and accurately under pressure.
• Hands-on mentality — this is not a desk job.

Responsibilities

• Manage all outbound fulfilment: pick, pack, and dispatch orders accurately and on time.
• Uphold presentation and packaging standards for high-value items.
• Work closely with customer service, sales, and framing teams to resolve issues fast.

Skills

Ecommerce fulfilment

Logistics experience

Leadership potential

Pressure handling

Flexibility

Job description

We’re hiring a Dispatch and Logistics Manager to take full ownership of the end-to-end dispatch and logistics function. This is a hands-on role for someone who thrives in a fast-paced, high-performance environment — and is ready to step up, lead from the front, and scale a key part of the operation.

Dispatch and Logistics Manager

Location: Kidderminster (On-Site)
Salary: £35,000 – £40,000 + Bonus
Job Type: Full-time | Flexibility Required

Lead Fulfilment for a Fast-Growing Sports Brand

Robert Walters is partnering with a high-growth ecommerce brand in the sports industry, known for its rapid expansion, premium product offering, and bold ambitions.

We’re hiring a Dispatch and Logistics Manager to take full ownership of the end-to-end dispatch and logistics function. This is a hands-on role for someone who thrives in a fast-paced, high-performance environment — and is ready to step up, lead from the front, and scale a key part of the operation.

Key Responsibilities

Manage all outbound fulfilment: pick, pack, and dispatch orders accurately and on time

Uphold presentation and packaging standards for high-value items

Work closely with customer service, sales, and framing teams to resolve issues fast

Flex working hours (early mornings, late evenings, weekends) to meet peak demands

Support other warehouse functions as needed (goods-in, inventory)

Own and improve fulfilment processes — future team leadership expected as business scales

What You’ll Need

Strong background in fulfilment, logistics, or dispatch (ecommerce experience preferred)

Proven ability to work quickly and accurately under pressure

Hands-on mentality — this is not a desk job

Comfortable working flexibly based on business needs

Leadership potential and readiness to take full ownership

Driven, reliable, and aligned with values such as ownership, energy, and going the extra mile

What’s on Offer

£35,000 – £40,000 base salary + performance incentives

Clear progression into a leadership role as the function expands

Company pension, employee discounts, casual dress, free on-site parking

A front-row seat in a brand on the rise, with genuine global ambitions

Apply Now

If you're a high-performing fulfilment expert ready to take charge in a fast-moving environment, apply today or reach out to Robert Walters for a confidential discussion.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About the job

Contract Type: Permanent

Specialism: Procurement & Supply Chain

Focus: Logistics

Industry: Logistics Distribution and Supply Chain