Dispatch and Logistics Manager

Robert Walters; Kidderminster; On-site; GBP 35,000 - 40,000; Full time

Job summary

A high-growth ecommerce brand in Kidderminster is looking for a Dispatch and Logistics Manager. This hands-on role requires a strong background in fulfilment and logistics to manage outbound operations effectively. The ideal candidate should be ready to lead, work flexibly, and adapt under pressure. The offer includes a competitive salary of GBP35,000 - GBP40,000, potential performance incentives, and career progression into a leadership position.

Benefits

Company pension

Employee discounts

Casual dress

Free on-site parking

Qualifications

• Strong background in fulfilment or logistics, preferably in ecommerce.
• Proven ability to work quickly and accurately under pressure.
• Hands-on mentality; this role is not desk-based.

Responsibilities

• Manage all outbound fulfilment: pick, pack, and dispatch orders.
• Uphold packaging standards for high-value items.
• Work with customer service to resolve issues.
• Support other warehouse functions as needed.
• Own and improve fulfilment processes.

Skills

Fulfilment experience

Logistics knowledge

Pressure handling

Leadership potential

Flexible working

Job description

We're hiring a Dispatch and Logistics Manager to take full ownership of the end-to-end dispatch and logistics function. This is a hands-on role for someone who thrives in a fast-paced, high-performance environment - and is ready to step up, lead from the front, and scale a key part of the operation.

Dispatch and Logistics Manager

Location: Kidderminster (On-Site)Salary: GBP35,000 - GBP40,000 + BonusJob Type: Full-time Flexibility Required

Lead Fulfilment for a Fast-Growing Sports Brand

Robert Walters is partnering with a high-growth ecommerce brand in the sports industry, known for its rapid expansion, premium product offering, and bold ambitions.

We're hiring a Dispatch and Logistics Manager to take full ownership of the end-to-end dispatch and logistics function. This is a hands-on role for someone who thrives in a fast-paced, high-performance environment - and is ready to step up, lead from the front, and scale a key part of the operation.

Key Responsibilities

• Manage all outbound fulfilment: pick, pack, and dispatch orders accurately and on time

• Uphold presentation and packaging standards for high-value items

• Work closely with customer service, sales, and framing teams to resolve issues fast

• Flex working hours (early mornings, late evenings, weekends) to meet peak demands

• Support other warehouse functions as needed (goods-in, inventory)

• Own and improve fulfilment processes - future team leadership expected as business scales

What You'll Need

• Strong background in fulfilment, logistics, or dispatch (ecommerce experience preferred)

• Proven ability to work quickly and accurately under pressure

• Hands-on mentality - this is not a desk job

• Comfortable working flexibly based on business needs

• Leadership potential and readiness to take full ownership

• Driven, reliable, and aligned with values such as ownership, energy, and going the extra mile

What's on Offer

• GBP35,000 - GBP40,000 base salary + performance incentives

• Clear progression into a leadership role as the function expands

• Company pension, employee discounts, casual dress, free on-site parking

• A front-row seat in a brand on the rise, with genuine global ambitions

Apply Now

If you're a high-performing fulfilment expert ready to take charge in a fast-moving environment, apply today or reach out to Robert Walters for a confidential discussion.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates