Dispatch Administrator

Russell Taylor Group Ltd; Garden City; On-site; GBP 25,000 - 28,000; Full time

Job summary

A logistics recruitment agency is seeking a Dispatch Administrator to join their team in Deeside. The role involves coordinating outgoing shipments, ensuring accurate documentation, and maintaining organization in dispatch areas. Candidates should have relevant experience in dispatch or logistics, strong attention to detail, and proficiency in ERP systems and Microsoft Office. This is a permanent position offering a salary of £25,000-£28,000 per annum depending on experience.

Qualifications

• Previous experience in dispatch, logistics coordination, supply chain or manufacturing environment.
• Good knowledge of packing, loading, transport scheduling, documentation.
• Strong attention to detail—accuracy in documentation is critical.

Responsibilities

• Schedule and coordinate outgoing shipments of finished products to customers.
• Liaise with transport providers to organise pickups.
• Ensure all dispatch paperwork is accurate and up to date.

Skills

Logistics coordination

Attention to detail

Organizational skills

Communication skills

Tools

ERP systems

Microsoft Office (Excel)

Job description

Overview

Role: Dispatch Administrator
Location: Deeside
Salary: £25,000-£28,000 per annum (depending on experience)
Type: Permanent
Hours: Monday-Friday days

My client is looking to appoint a Dispatch Administrator to join their growing team in Deeside.

Responsibilities

• Schedule and coordinate outgoing shipments of finished products to customers.
• Liaise with transport providers to organise pickups, ensure transport is arranged in cost-effective and environmentally considered ways.
• Ensure all dispatch paperwork is accurate: packing lists, delivery notes, invoices, compliance documentation.
• Update order tracking systems / Material Requirements Planning software to reflect dispatch status.
• Monitor dispatch timelines; identify potential delays (production hold-ups, carrier issues, packaging problems) and escalate to relevant teams.
• Communicate with sales / customer support to inform customers of delivery schedules, delays, or queries.
• Ensure storage, packing and loading areas are organised, safe, and compliant with company\'s environmental and safety standards.
• Help drive continuous improvement in dispatch/logistics processes—seeking ways to reduce waste, reduce costs, improve timeliness and sustainability.

Qualifications

• Previous experience in dispatch, logistics coordination, supply chain or manufacturing environment.
• Good knowledge of packing, loading, transport scheduling, documentation.
• Competent using ERP systems, order tracking, Microsoft Office (Excel).
• Strong attention to detail—accuracy in documentation is critical.
• Excellent organisational and time management skills; ability to juggle multiple orders and respond to shifting priorities.
• Good communication skills.

Important Information

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us