Discord Community Moderator (London Session Shift)

Hyperprop; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Remote work

London/EU hours

Job summary

Hyperprop seeks a Discord Community Moderator to support the London session and European trading hours. You will guide new members, answer questions using up-to-date information, enforce rules, and ensure feedback reaches the right internal teams.

This fully remote role requires excellent English, calm judgment in sensitive situations, and reliable availability during London and European business hours. Join a fast-moving, international trading community.

Qualifications

• Experience moderating an active Discord community.
• Understanding of trading communities or fintech is a plus.
• Excellent written and spoken English.
• Calm, fair, and professional communication.

Responsibilities

• Monitor the Hyperprop Discord during European hours.
• Welcome new members and help them navigate the community.
• Answer questions with verified, up-to-date information.
• Enforce community rules and address inappropriate behavior.
• Identify potential bugs and report them to the right team.
• Collect feedback and escalate recurring concerns.

Skills

Discord moderation

English fluency

Community management

Conflict resolution

Tools

Discord moderation tools

Job description

# Discord Community Moderator (London Session Shift)* Remote* Full-Time* London and European business hours, Monday–FridaySupport the Hyperprop Discord through the London session and European trading hours.Apply by email## About HyperpropHyperprop is building prop trading infrastructure for traders and prop firms.Our platform brings trading, real-time risk monitoring, evaluation rules, account management, and performance tracking into one clear environment.Hyperprop is not a prop firm. We build the technology prop firms operate on and traders use.We are hiring a Discord Community Moderator to keep our growing community helpful, organized, welcoming, and safe throughout the London trading session.## Your roleYou will be one of the main points of contact inside the Hyperprop Discord during European hours.You will guide new members, answer common questions, enforce community rules, identify potential platform issues, and make sure valuable feedback reaches the right internal team.## Key responsibilities* Monitor the Hyperprop Discord throughout the London session* Welcome new members and help them navigate the community* Answer questions using verified, up-to-date information* Keep conversations respectful, constructive, and relevant* Address spam, scams, harassment, impersonation, raids, and disruptive behavior* Issue warnings, timeouts, or escalations when needed* Identify potential bugs and point users to the right reporting process* Collect feedback and escalate recurring concerns* Keep support, feedback, and bug-report channels organized* Support announcements, testing rounds, raffles, events, and evaluation drops* Maintain FAQs, moderation notes, internal guides, and standard responses* Coordinate with Support, Product, Engineering, and prop firm partners## Requirements* Previous experience moderating an active Discord community* Experience in prop trading, futures trading, fintech, or trading communities is strongly preferred* Understanding of evaluations, funded accounts, orders, positions, drawdown, and risk limits* Excellent written and spoken English* Calm, fair, and professional communication* Strong judgment with conflict or sensitive situations* Experience with Discord moderation tools, tickets, roles, and permissions* Reliable availability during London and European business hours* Able to share verified information without making unsupported promises* Self-motivated and comfortable working remotely## What we offer* Competitive compensation based on experience* Fully remote work with flexibility and ownership* A central role in a growing international trading community* Direct involvement in how Hyperprop develops* Close collaboration with Support, Product, and Engineering* A collaborative, fast-moving team## ApplySend your CV or LinkedIn profile, a short introduction, and any relevant Discord moderation experience to [e-mail].