Disclosure Coordinator

University Hospitals Sussex NHS Foundation Trust; Worthing; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS pension

Hybrid working

Professional development opportunities

Information Governance specialization

Job summary

University Hospitals Sussex NHS Foundation Trust is seeking two Disclosure Coordinators to join our Information Governance team. You will support complex disclosure and investigation programmes, ensuring sensitive patient and corporate information is identified, validated and disclosed in line with legal and regulatory requirements.

Working closely with Information Governance, Health Records, Digital teams and Legal Services, you will help maintain confidentiality, accuracy and timely responses

Qualifications

• Experience within Information Governance, Health Records, NHS administration or similar.
• Knowledge of UK GDPR and Data Protection Act 2018.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage competing priorities and work independently.
• Good IT skills including Microsoft Office and records systems.
• Commitment to information security and confidentiality.

Responsibilities

• Identify, collate, validate and securely disclose patient and corporate records.
• Analyse information from multiple sources for completeness and suitability for disclosure.
• Maintain detailed audit trails, disclosure logs and tracking systems.
• Liaise with clinical and non-clinical teams to coordinate information responses.
• Apply specialist knowledge of information governance and confidentiality.
• Support continuous improvement of disclosure processes and practices.
• Handle highly sensitive information with discretion and professionalism.

Skills

Excellent communication

Analytical abilities

Independent working

Microsoft Office

Confidentiality

Education

A-Level/NVQ4 equivalent

IG Practitioner / Records Management qualification

Tools

Microsoft Office

Electronic record systems

Job description

Employer University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Worthing Hospital Town Worthing Salary £28,392 - £31,157 per annum Salary period Yearly Closing 03/09/2026 23:59

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

We value compassion, inclusion and respect as our core values . We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research , we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1

We look forward to receiving your application and the start of your journey with UHSussex.

Job overview

Are you highly organised, detail-focused and passionate about handling information accurately and securely?

We are looking for two Disclosure Coordinators to join our Information Governance team and support the delivery of complex disclosure and investigation programmes. This is a unique opportunity to play a vital role in ensuring sensitive patient and corporate information is identified, validated, quality assured and disclosed in accordance with legal, regulatory, and organisational requirements.

Working closely with Information Governance, clinical services, Health Records, Digital teams, Legal Services and other key stakeholders, you will help ensure information is managed with the highest standards of confidentiality, accuracy, and professionalism.

This vacancy is advertised as a time-limited opportunity is expected to be undertaken on a secondment basis.

Before applying, employees must discuss the opportunity with their current line manager to confirm whether they may be released from their substantive role if successful. Release to undertake a secondment is not an automatic entitlement and must be agreed by all relevant parties: the employee, their current line manager, and the recruiting line manager.

Main duties of the job

What You'll Do

As a Disclosure Coordinator, you will:

• Identify, collate, validate, and securely disclose patient and corporate records.
• Analyse information from multiple sources to ensure completeness, accuracy, and suitability for disclosure.
• Maintain detailed audit trails, disclosure logs, and tracking systems.
• Liaise with clinical and non-clinical teams to coordinate timely responses to information requests.
• Apply specialist knowledge of Information Governance, confidentiality, and records management requirements.
• Support the continuous improvement of disclosure processes and working practices.
• Handle highly sensitive information with discretion, professionalism, and care.
• About You

We are seeking individuals who have:

• Experience within Information Governance, Health Records, Legal Services, NHS administration, or a similar environment.
• Knowledge of UK GDPR, the Data Protection Act 2018, records management standards, and confidentiality requirements.
• Excellent communication and relationship-building skills.
• Strong analytical abilities and excellent attention to detail.
• The ability to work independently and manage competing priorities.
• Confidence using Microsoft Office applications and electronic record systems.
• A commitment to maintaining the highest standards of information security and confidentiality.

Working for our organisation

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Detailed job description and main responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

What Makes This Role Different?

This role offers the opportunity to contribute to work of significant organisational importance, supporting transparency, learning and service improvement. You will be involved in reviewing and managing complex records and information, helping to ensure that disclosure activities are completed accurately, securely and within agreed timescales.

We Offer

• A supportive and collaborative team environment.
• Opportunities to develop specialist Information Governance expertise.
• Flexible and hybrid working opportunities where service requirements allow.
• NHS pension scheme and employee benefits package.
• Access to professional development and training opportunities.

This role involves regular exposure to sensitive and potentially distressing information relating to clinical incidents, patient outcomes, investigations, and complaints. Candidates should demonstrate emotional resilience and the ability to deal professionally.

Person specification

Experience/ Qualifications

• Educated to A-Level/NVQ Level 4 standard or equivalent experience gained within Information Governance, Health Records, Legal Services or NHS administration.
• Demonstrable specialist knowledge of: • UK GDPR and Data Protection Act 2018. • Common Law Duty of Confidentiality. • NHS Records Management Code of Practice. • Information Governance and information security standards. • Disclosure and redaction principles. • Patient record management and healthcare information systems.
• Understanding of statutory investigations, inquiries and regulatory information requests and the standards required for evidential record handling.
• Knowledge of audit trail requirements and quality assurance processes associated with disclosure activities.
• Understanding of the consequences of information governance breaches and inappropriate disclosure.
• Information Governance Practitioner qualification, Records Management qualification, Freedom of Information qualification or equivalent specialist training.
• Knowledge of disclosure requirements relating to independent investigations, coronial processes, legal proceedings or public inquiries

Skills

• Excellent organisational and administrative skills with a high level of accuracy and attention to detail. Ability to gather, collate, validate and manage large volumes of information. Effective written and verbal communication skills.
• Ability to maintain confidentiality and manage sensitive information appropriately. Good IT skills including Microsoft Office applications
• Experience of records management, redaction or disclosure processes. Advanced Excel skills

Specific Requirements

• Knowledge of Information Governance principles, information security, confidentiality, UK GDPR, the Data Protection Act 2018 and records management practices. Ability to handle highly sensitive patient and corporate information with discretion and professionalism.
• Ability to work independently and manage competing priorities within strict timescales.
• Desirable: Knowledge of disclosure requirements associated with investigations, inquiries or legal proceedings.
• Knowledge of NHS maternity records.

People Management and Development

• Ability to work collaboratively with colleagues across multiple departments and develop effective working relationships to support the timely retrieval and disclosure of information.
• Willingness to share knowledge and support colleagues in achieving team objectives.
• Experience of supporting or mentoring colleagues.

Equality, Diversity, and Inclusion

• Demonstrates an understanding of equality, diversity and inclusion and their relevance within the NHS workplace. Evidence of having championed diversity in previous roles, as appropriate to the role.
• Commitment to treating all individuals with dignity, respect and fairness.
• Participation in equality, diversity and inclusion initiatives or training

Freedom to Act

• Works independently within broad Information Governance and disclosure frameworks, using judgement to determine the relevance, completeness and quality of information required for disclosure.
• Analyses records from multiple sources, identifies omissions, inconsistencies and risks, and takes appropriate action to resolve issues
• Makes decisions regarding record preparation and escalates only unusual, highly complex or potentially high-risk matters.
• Experience of managing disclosure activities with minimal supervision.

Equality Diversity & Inclusion

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Important information for applicants:

A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.

Closing Adverts Early:

In the event of exceptional interest, we may close adverts earlier than specified.

Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.

Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.

UHSussex reserves the right to close the role early if we receive a high volume of applications

Further Information

For help with the application process for Nursing vacancies, please email [e-mail].

For help with the application process for Non-Nursing vacancies, please email [e-mail].

Employer certification / accreditation badges

Name Heidi Doubtfire-Lynn Job title Head of IG & Data Protection Officer Email address [e-mail] Telephone number 01093 205111 Additional information

Heidi Doubtfire-Lynn,Head of IG & Data Protection Officer, [e-mail]