Discharge Coordinator | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading mental health care provider in Liverpool is seeking a Discharge Coordinator to oversee patient discharges and ensure efficient hospital flow. The role involves coordination between inpatient teams and home treatment services, along with attending multidisciplinary meetings. The ideal candidate will have experience in mental health services and strong communication skills, contributing to a high-quality patient care ethos.

Benefits

Flexible working requests considered

Qualifications

• Extensive experience in mental health services.
• Ability to work within multidisciplinary teams.
• Strong organizational skills for patient discharge processes.

Responsibilities

• Coordinate patient discharges from inpatient units.
• Attend bed capacity meetings and manage discharge activity.
• Liaise with various healthcare teams for seamless patient care.

Skills

Patient coordination

Clinical assessment

Communication

Team collaboration

Education

Relevant healthcare qualification

Job description

An exciting opportunity has arisen for an individual to work within mental health urgent care within the Discharge Coordinator role within Crisis Resolution and Home Treatment teams across Liverpool and Sefton geographical footprint.

The post holder will act as a key liaison person between the inpatient units, the crisis resolution home treatment team, and the bed management team. The post holder will be responsible for the effective coordination of patient discharges throughout the mental health inpatient units. They will work closely with inpatient clinicians and multidisciplinary team members to deliver a high-quality, patient-focused service.

The post holder will be based with the CRHT at Broadoak Unit but will be expected to mobilize between sites to understand and monitor capacity and flow through CRHTs and inpatients.

The post holder will attend and participate in daily bed capacity meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.

To ensure a seamless approach by liaising with colleagues as required, such as CRHT, ward-based staff, and community services.

To inform internal and external staff when inpatient capacity is anticipated to be insufficient to meet predicted emergency or elective demand, requesting additional support to expedite hospital discharges.

To arrange and attend discharge planning meetings on allocated wards.

To attend the daily multidisciplinary morning meetings in these wards to ensure appropriate length of stay and estimated discharge dates are applied, monitored, and adhered to.

To complete follow-up reviews post-discharge with service users in the community.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We also are commissioned for services covering the North West, North Wales, and the Midlands.

We offer specialist inpatient and community services supporting physical and mental health, including specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK offering high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do their best work and collaborate with service users, families, and carers to design and develop future services. We are currently implementing a programme of organizational and service transformation to improve quality and reduce costs.

Flexible working requests will be considered for all roles.

To provide clinical advice and expertise regarding the suitability of patients on the acute ward to be discharged and continue their treatment in the community.

To coordinate the discharge of a defined group of service users from inpatient units into the community, carrying out assessments, planning, implementing, and evaluating their care under the guidelines of ECC, without supervision.

To attend and participate in daily bed capacity meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.

To ensure a seamless approach by liaising with colleagues as required, e.g., CRHT, ward-based staff, community services.

To inform internal and external staff when inpatient capacity is anticipated to be insufficient to meet predicted emergency or elective demand, requesting additional support to expedite hospital discharges.

To arrange and attend discharge planning meetings on allocated wards. To attend the daily multidisciplinary morning meetings in these wards to ensure appropriate length of stay and estimated discharge dates are applied, monitored, and adhered to.

To report to the relevant Matron any ward-level nursing process delays, including late referrals to therapy services, social services, community hospitals, and completion of health needs assessments.

To assist Matrons in addressing discharge training and development needs of ward staff that may have been identified by these delays.

To attend weekly Delayed Transfers of Care meetings to ensure correct identification of patients fitting DTOC criteria and to provide relevant reports.

To engage with multidisciplinary staff to ensure that patients’ care pathways reflect their current and longer-term needs.

To provide, when necessary, clinical challenge to non-clinical multidisciplinary staff to support decisions that the patient is no longer benefiting from an acute hospital stay, seeking support from CRHT Managers/Clinical Leads as needed.

This advert closes on Thursday 24 Jul 2025.