Discharge Coordinator

Integrated Care System; St Helens; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional health care provider in the UK is seeking a Discharge Coordinator to manage mental health urgent care in the Mid Mersey area. You will coordinate discharges from inpatient units, work closely with multi-disciplinary teams, and ensure a seamless transition for patients. This role requires a Registered Mental Health Nurse or equivalent, along with experience in crisis intervention and mental health assessments. A commitment to high-quality patient care is essential.

Qualifications

• Experience working with individuals with mental health issues.
• Crisis intervention experience.
• Leadership and management experience.

Responsibilities

• Coordinate patient discharges from inpatient units to the community.
• Attend daily bed capacity meetings and liaise with staff.
• Provide clinical advice to ensure suitability for discharge.

Skills

Effective communication

Listening and negotiation skills

Ability to work in a multi-disciplinary team

Mental health assessments

Education

Registered Mental Health Nurse or equivalent

Continuing professional development

Job description

An exciting opportunity has arisen for an induvial to working within mental health urgent care within the Discharge Coordinator role within Crisis Resolution and Home Treatment teams across the Mid Mersey geographical footprint. (Halton, Warrington, St Helens & Knowsley)

The post holder will act as a key liaison person between the inpatient units, the crisis resolution home treatment team & the bed management team . The post holder will be responsible for the effective coordination of patient discharges throughout the mental health inpatient units. The post holder will work closely with inpatient clinicians and multi-disciplinary team members to deliver a high quality, patient focussed service.

The post holder will cover Mid Mersey area - Halton, Warrington, St Helens and Knowsley. Expectation to mobilise between sites to understand and monitor the capacity and flow through CRHTs and inpatients.

Main duties of the job

The post holder will attend and participate in daily bed capacity meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.

To ensure a seamless approach by liaising with colleagues as required e.g. CRHT, ward based staff, community services.

To inform internal and external staff when in patient capacity is anticipated to be insufficient to meet predicted emergency or elected demand, requesting additional support to expedite hospital discharges.

To arrange and attend discharge planning meetings on allocated wards. To attend the daily multi-disciplinary morning meetings in these wards to ensure appropriate length of stay / estimated discharge dates are applied, monitored and adhered to.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job responsibilities

To provide clinical advice and expertise regarding the suitability of patients on the acute ward to be discharged and continue their treatment in the community.

To coordinate the discharge of a defined group of service users from the inpatient units into the community, carrying out an assessment and planning implementing and evaluating their care under the guidelines of ECC, without supervision.

To attend and participate in daily bed capacity meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.

To ensure a seamless approach by liaising with colleagues as required e.g. CRHT, ward based staff, community services.

To inform internal and external staff when in patient capacity is anticipated to be insufficient to meet predicted emergency or elected demand, requesting additional support to expedite hospital discharges.

To arrange and attend discharge planning meetings on allocated wards. To attend the daily multi-disciplinary morning meetings in these wards to ensure appropriate length of stay / estimated discharge dates are applied, monitored and adhered to.

To report to the relevant Matron any ward-level nursing responsibility related process delays, including late referrals to therapy services, social services, community hospitals and completion of health needs assessments.

To assist the Matrons to address discharge training and development needs of ward staffs that may have been identified by these delays.

To attend weekly Delayed Transfers of Care meetings to ensure correct identification of those patients fitting the DTOC criteria and to provide relevant reports.

To engage with multidisciplinary staff to ensure that the patients care pathways reflect their current and longer term care needs.

To provide, when necessary, the clinical challenge to non-clinical multidisciplinary staff to support the decision that the patient is no longer benefitting from an acute hospital stay, seeking support from CRHT Managers/Clinical Leads as necessary.

Person Specification

Qualifications

• Registered Mental Health Nurse or Dip.SW/CQSW, Dip.COT/SROT
• Evidence of post registration study / continuing professional development e.g. ENB 998 / Mentorship in Practice.
• Approved training in phlebotomy
• PSI Training

Knowledge/ Experience

• Evidence of experience of working a range of people with mental health problems in a variety of health care settings.
• Experience of Crisis Intervention
• Experience of leadership and management

Values

• Accountability
• Support
• Responsive to service users
• Engaging leadership style
• Transparency and honesty
• Discreet
• Change Oriented

Skills

• Able to communicate effectively both verbally and non-verbally.
• Possess excellent listening and negotiation skills
• Ability to work as a member of a multi-disciplinary team.
• Experience of Mental Health assessments
• Demonstrate a good knowledge of Code of Conduct and the nurse's responsibility to identify gaps in their knowledge base
• Demonstrate knowledge and experience in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to qualified and unqualified staff
• Knowledge of developments in community care and of mental health legislation.
• Knowledge of ECC guidelines.
• Ability to lead the process of standard setting and audit.

Personal Attributes

• Professional attitude.
• Flexibility
• Ability to contribute to develop nursing excellence within the community team.

Other

• Access to transport
• Able to participate in 24 hour shift system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Harry Blackman House, Peasley Cross Hospital

Harry Blackman House, Peasley Cross Hospital