Discharge Co-ordinator (XN03)

Integrated Care System; Leeds; On-site; GBP 24,000 - 28,000; Full time

Job summary

An Integrated Care System in Leeds is seeking a Discharge Coordinator to facilitate safe patient discharges and provide high-quality services in line with Trust standards. This role involves managing patient flows, communicating effectively with patients and healthcare professionals, and ensuring compliance with Trust policies. Candidates should have experience in healthcare and possess strong literacy, numeracy, and IT skills, along with a minimum qualification of 5 GCSEs including English and Math.

Qualifications

• Experience working in a healthcare environment or care setting.

Responsibilities

• Provide confidential, effective, and accurate discharge services.
• Communicate respectfully and effectively with patients, relatives, and healthcare professionals.
• Facilitate seamless patient discharge or transfer, working with clinical teams and external agencies.

Skills

Literacy and numeracy skills

Verbal and written communication

IT competence

Collaborative working

Education

5 GCSEs A-C including English and Math

Job description

Working within clinical areas, the post holder will facilitate safe patient discharges, providing a high-quality service in line with Trust standards. They will communicate sensitively and effectively with a wide range of people, including patients, families, colleagues, and external agencies, to support patient discharge.

Main duties of the job

The Discharge Coordinator will manage patient flows within a defined area, prioritise work, review practices to ensure timely and efficient patient access to Trust services, and oversee the patient administration pathway from admission to discharge.

About us

Our values are a core part of what makes us different. Developed by our staff, they guide how we work. Our five values are:

• Accountable
• Empowered
• All actions are guided and evaluated through these values

Additional core values specific to this post include:

• Providing high-quality, safe, and compassionate care in accordance with LTHT guidelines and policies
• Supporting positive patient discharge experiences
• Working in a multidisciplinary team
• Owning personal and professional development

Leeds Teaching Hospitals is committed to redeploying 'at risk' staff. All adverts are subject to this policy, and delays in shortlisting may occur. Please contact us with any questions.

Job responsibilities

• Provide confidential, effective, and accurate discharge services
• Communicate respectfully and effectively with patients, relatives, and healthcare professionals
• Maintain a safe working environment and respect health and safety policies
• Adhere to confidentiality policies
• Be honest, fair, and responsible for personal achievements
• Work flexibly in a diverse environment and support colleagues
• Support and guide less experienced colleagues
• Use equipment responsibly and undertake necessary training
• Assist in other wards or departments as needed, within clinical limitations
• Safeguard the health and wellbeing of children and vulnerable adults, adhering to LTHT safeguarding policies
• Raise concerns following the whistleblowing policy
• Complete mandatory training
• Facilitate seamless patient discharge or transfer, working with clinical teams and external agencies
• Document discharge plans accurately in the Trust systems
• Monitor patient flow data and maintain accurate records
• Participate in multidisciplinary meetings and communicate discharge plans to patients and families
• Maintain accurate data regarding patient discharges and waiting times
• Contribute to service quality improvements and comply with all Trust policies

Person Specification

Experience

• Experience working in a healthcare environment or care setting

Skills & Behaviours

• Literacy and numeracy skills, confident in verbal and written communication
• Competent in IT and collaborative working

Qualifications

• 5 GCSEs A-C including English and Math, or equivalent (Level 4 Diploma/NVQ/BTEC)

Disclosure and Barring Service Check

This post is subject to a DBS check, in line with the Rehabilitation of Offenders Act (Exceptions Order) 1975.