Disability Support Worker

Disability Action Northern Ireland; Derry/Londonderry; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization in Northern Ireland seeks a Disability Support Worker to provide essential support to individuals with disabilities. The ideal candidate will have a Level 3 qualification and at least two years of relevant experience. Responsibilities include delivering training support, maintaining records, and collaborating with various teams to enhance service delivery. This role offers a competitive hourly wage with opportunities for professional growth in a supportive environment.

Benefits

Enhanced maternity packages

In-house counselling services

27 days paid holidays per year

Opportunities for professional growth

Qualifications

• 2 years' experience in employability, training, teaching, or learning support.
• Knowledge of supporting people with disabilities.
• Ability to work independently and collaboratively.
• Understanding and communication with diverse participants.

Responsibilities

• Provide one-on-one and group disability support.
• Collaborate with teams for service delivery and quality monitoring.
• Maintain accurate records of activities and support.
• Develop relationships with external staff for responsive support.

Skills

Supporting people with disabilities

Excellent communication skills

Analytical problem-solving

IT skills

Education

Level 3 qualification in a relevant field

Relevant third level qualification

Tools

Microsoft Office Suite

Windows OS

Teams

Job description

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Team:Disability Support Worker Salary:£17.95 per hour Job Location:Home/On-site (DA, Training Provider etc.) Working Hours: Demand-led/No Confirmed Hours Disability Action is a dynamic and thriving charity committed to improving the lives of individuals with disabilities across Northern Ireland. We provide a wide range of services and support to empower people with disabilities, in employment, education, advocacy and more. Ensuring they can live independently and participate fully in society. The post holder will provide direct one to one and group-based effective and timely disability support to meet the needs of participants on Skills for Life and Work and/or Apprenticeships NI related training provision. They will plan their own calendar and activities to an agreed support plan, to meet the needs of participants to achieve their training and learning goals and planned qualifications and outcomes. The Disability Support Worker will be responsible to and report to the Disability Support Co-ordinator Key Responsibilities The key duties and major responsibilities of the Disability Support Worker will include: Provide direct one to one and group-based disability support to an agreed schedule of activities, location(s), timings, outputs and quality and completeness measures, allocated by the Disability Support Co-ordinator, in a designated geographical area. Carry out planned disability support activities on site to meet the needs of participants, accurately recording daily activities, outputs and outcomes and obtaining appropriate signatures of work completed to the required standard on relevant paperwork and then submit to the Disability Support Co-ordinator by agreed timescales. Collaborate with the Disability Support Co-ordinator and Disability Support Manager and wider DA teams, to effectively monitor and review service delivery to meet contractual and organisational financial, KPIs and quality measures and quality improvement planning throughout the contract duration. Establish and maintain accurate and timely records that supports effective ongoing monitoring and review of own support provided and raise any immediate issues or concerns with the Disability Support Co-ordinator for appropriate follow up. Develop and maintain close working relationships with key external staff, such as other Disability Support Service Contractors, Training Providers and Careers Service to ensure that DA support is responsive to emerging requirements. To adhere to agreed corporate quality standards and best practice. To undertake any other duties as may be required from time to time by Disability Action in line with the status of the post. NB: - The organisation reserves the right to vary these terms and conditions of employment at its discretion in circumstances where such variation is in the interests of improving the efficiency of the organisation's business. The organisation also reserves the right to review, revise, amend or replace policies / procedures from time to time reflecting the changing needs of the business. Essential Criteria This person specification indicates the essential qualifications, experience, skills, abilities, knowledge, values and/or attitudes that you require to carry out the duties of this post. Within its values Disability Action recognises that certain individuals with disabilities may not have had the opportunity to achieve certain qualifications or may be unable to meet other criteria such as possession of a driving licence. If you feel that you, as a person with a disability, have experienced these barriers we would encourage you to tell us about it and to tell how your other skills and attributes prepare you for this post. This will help us to make any necessary reasonable adjustments and / or positive action measures to the recruitment process.

• Level 3 qualification and/or have at least two years-experience (with at least one year being in the last two years), in a related role in employability, training, teaching, or learning support
• Knowledge of directly supporting people with disabilities within an employment, education, or employment & training setting 3. 3The ability to work with a wide cross-section of participants with varying levels of needs
• A professional approach and ability to work independently, to analyse and provide creative solutions to problems and a commitment to team working and collaboration
• The ability to demonstrate excellent written & oral communication skills including the ability work with people with disabilities and other relevant stakeholders, whilst exhibiting sensitively in difficult circumstances with empathy, compassion and understanding.
• IT skills and experience in the effective use of a range of IT tools, (e.g. Microsoft Office Suite, Windows OS, Teams and Android OS), enabling effective hybrid and onsite working to achieve high quality and timely service delivery. Desirable Requirements A relevant third level qualification or a recognised accredited qualification in a relevant area such as Supported Employment, Teaching, Training, Mentoring, Coaching or Careers Guidance. Knowledge of Government programmes to assist disabled people into employment, further education or training. Knowledge of the Disability Discrimination Act and other relevant employment and equality legislation. The criterion details the knowledge, skills and competences that an individual will need to possess to be effective. Work with us What we can offer you: Enhanced Maternity packages Hybrid Working Death in Service package Cash plan In house Counselling services Commitment to diversity, inclusion, and employee well-being 27 days paid holidays per year and 11 bank holidays (Based on a full-time role) Opportunities for growth in business development, project implementation, training and development and personal development plans Additional Information Disability Action is an equal opportunities employer committed to providing opportunities for all. We offer salary packages that are reflective of experience and aligned with industry standards, alongside a supportive environment that encourages professional growth. As a progressive charity, we provide our employees with opportunities to develop their skills and gain experience across a wide range of areas in a secure and thriving workplace. We are a Responsible Body for Access NI. A disclosure check will be undertaken; however, a criminal record will not necessarily be a bar to obtaining this role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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