Disability and Welfare Administrator (Apprentice)

University of the Built Environment; Reading; Hybrid; GBP 24,000; Full time

Job summary

An educational institution in Reading is seeking a Disability and Welfare Administrator Apprentice. This full-time role offers administrative support to ensure student wellbeing. Applicants should have Level 2 Maths and English, and a commitment to a career in Disability Support. The University offers comprehensive support for career growth and development while pursuing a Business Administration qualification.

Benefits

Flexible working arrangements

Generous holiday allowance

Support for career development

Qualifications

• Level 2 Maths and English at Grade C or 4 or higher.
• Willingness to work towards functional skills qualification.
• Digital skills in MS Office.

Responsibilities

• Provide administrative support to the Disability and Welfare team.
• Keep thorough records related to student support.
• Assist in processing students’ Additional Support Plans.

Skills

Digital skills

Written and verbal communication skills

Commitment to CPD

Education

Level 2 Maths and English at Grade C or 4

Willingness to work towards functional skills qualification

Tools

MS Office (Teams, Outlook, Word, Excel, PowerPoint)

Job description

Disability and Welfare Administrator (Apprentice)

Full time (35 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home, with 2 days per week at Horizons

Salary £24,000 FTE pa plus benefits

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

We are looking for a motivated self-starter to join our friendly and supportive Disability and Welfare team. You will provide administrative support to the team and help students to ensure they are safe and well supported throughout their studies.

This role is an apprenticeship, and the successful candidate will have their studies fully supported by the University. This is a perfect opportunity for someone who would like to start their career in Higher Education and build up their knowledge and skills while working towards their Business Administration qualification (levels 3).

Your accountabilities and responsibilities include:

• Provide administrative support to the Disability and Welfare team
• Keep thorough, accurate and up-to-date records in relation to the student support required and provided
• Assist with drawing up and processing of students’ Additional Support Plans (ASPs)
• Assist with the development of online resources
• Advise students on applications for the Disabled Students' Allowance and ESFA financial support

Our main requirements:

• Level 2 Maths and English at Grade C or 4 or higher, or the willingness to work towards functional skills qualification
• You must qualify under the apprenticeship funding requirements, detailed in the section below
• Digital skills: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint
• Written and verbal communication skills
• A commitment to CPD and a desire for a career in Disability and Welfare Support

Apprenticeship funding requirements

To qualify for apprenticeship funding, you must satisfy the below requirements:

EEA nationals. You must have obtained either settled or pre-settled status under the EU Settlement Scheme; and you must also have lived continuously in the EEA, Switzerland, Gibraltar or the UK for at least the previous three years on the first day of the apprenticeship.

Non-EEA nationals. You must have been granted permission by the UK Government to live in the UK (which cannot be for educational purposes only). You must have been ordinarily resident in the UK for at least the previous three years on the first day of the apprenticeship.

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details: https://www.ube.ac.uk/work-for-us/current-vacancies/

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to [e-mail] by no later than Wednesday 06 August 2025 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.