Disability and Welfare Administrator

University of the Built Environment; Reading; Hybrid; GBP 16,000; Part time

Job summary

The University of the Built Environment is seeking a motivated Disability and Welfare Administrator to support students in a part-time, permanent role. The successful candidate will provide vital administrative assistance, ensuring students receive the necessary support throughout their studies. Ideal applicants will have strong digital skills, the ability to establish relationships with others, and relevant administrative experience. The position offers a salary of £15,600 per annum, as well as benefits, in a supportive environment that values student success.

Benefits

Generous holiday allowance

Flexible working arrangements

Qualifications

• Experience in a similar administrative role is required.
• Proficient in digital skills, especially in MS Office suite.
• Ability to build relationships with students and staff.

Responsibilities

• Provide administrative support to the Disability and Welfare team.
• Process and manage Additional Support Plans for students.
• Advise students on applications for the Disabled Students' Allowance.

Skills

Administrative support

Digital skills

Relationship building

Education

GCSE Maths and English Language Grade C or 4 or above

Tools

MS Office (Teams, Outlook, Word, Excel, PowerPoint)

Job description

Disability and Welfare Administrator

Part time (21 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home

Salary circa £15,600 pa plus benefits (£26,000 pa FTE)

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

We are looking for a motivated self-starter to join our friendly and supportive Disability and Welfare team. You will provide administrative support to the team and help students to ensure they are safe and well supported throughout their studies. You will have the opportunity to be involved in the processing and setting up of support plans, minute taking, ESFA compliance checks and raising purchase orders.

This is a fantastic opportunity for someone looking to make a real difference, ensuring our students have a positive and supportive experience throughout their time with the University.

Your accountabilities and responsibilities include:

• Keep thorough, accurate and up-to-date records in relation to the student support required and provided, ensuring compliance with data protection legislation
• Assist with drawing up and processing of personal Additional Support Plans (ASPs) at the earliest opportunity in the student lifecycle
• Advise students on applications for the Disabled Students' Allowance and other government funded support, following up on applications to ensure a successful outcome
• Take a student-centred approach to all work, ensuring the best possible outcomes for our students

Our main requirements:

• GCSE Maths and English Language Grade C or 4 or above
• Experience in a similar, administrative role
• Digital skills: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint
• Ability to make and build relationships with remotely based students and staff

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details: https://www.ube.ac.uk/work-for-us/current-vacancies/

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to [e-mail] by no later than Thursday 07 August 2025 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.