Director, Tech Solution Consulting

VML MAP; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in marketing technology seeks a Director of Solution Consulting to drive strategic initiatives and enhance personalized customer experiences. The role involves client engagement, solution design, and team mentorship within a collaborative environment. Ideal candidates will have extensive experience in solutions consulting and a passion for innovation.

Qualifications

• Proven track record of leadership and success in a solutions consulting role.
• Experience managing and mentoring teams.

Responsibilities

• Drive strategic direction of technology solutions and client engagement.
• Oversee design and implementation of marketing technology solutions.
• Mentor junior members of the Solution Consulting team.

Skills

Leadership

Communication

Client Engagement

Innovation

Education

Senior level experience in solutions consulting

Tools

Salesforce Marketing Cloud

Adobe Experience Cloud

Braze

Job description

Are you a marketing technology leader who thrives at the intersection of technology and business, capable of driving strategic initiatives and shaping the future of personalized customer experiences? Do you possess the ability to dive into the complexities of marketing platforms while effortlessly communicating their value to a room full of executives? Are you a trusted advisor, a skilled presenter, and a passionate advocate for innovation in the MarTech space, with a proven track record of leading and mentoring high-performing teams?

Then you might be the Director of Solution Consulting we're looking for (EMEA focused)!

What will your day look like?

As aDirector of Solution Consultingand a key member of the Solution Consulting leadership team, you'll play a pivotal role in driving the strategic direction of our technology solutions. Reporting to the Senior Director of Solution Consulting, you'll be a trusted advisor, guiding our clients and internal stakeholders towards significant growth by deeply understanding their complex needs and crafting tailored, cutting-edge technology solutions. You will also be responsible for sharing the responsibilities currently held by the Senior Director of Solution Consulting. Our Solution Consulting team acts as the bridge between business goals and technological possibilities, translating complex requirements into clear roadmaps and innovative designs that empower our clients to thrive. You will be responsible for being a senior stakeholder who can deliver projects, stand up in front of clients, position map, steer conversations, and handle difficult conversations.

Your responsibilities will include:

• Strategic Leadership:Contributing to the overall strategic direction of the Solution Consulting team, aligning technology solutions with business objectives, and identifying opportunities for innovation and growth.
• Client Engagement:Building and maintaining strong relationships with key client stakeholders, acting as a trusted advisor and thought leader on marketing technology trends and best practices. You will also network with our strategi partners.
• Solution Design & Implementation:Overseeing the design and implementation of complex marketing technology solutions, ensuring alignment with client requirements and industry best practices.
• New Business Development:Actively participating in new business pursuits, including leading presentations, developing proposals, and contributing to RFIs and RFPs.
• Vendor Relationships:Cultivating and maintaining strong relationships with key technology vendors (Adobe, Salesforce, Braze, etc.), staying abreast of new product developments and identifying opportunities for collaboration.
• Team Mentorship & Development:Mentoring and developing junior members of the Solution Consulting team, fostering a culture of collaboration, innovation, and continuous learning.
• Presenting compelling cases and case studies at industry events.
• Serve as the go-to technical expert on client projects, working closely with internal teams (Technology, Data, Experience, Strategy).
• Act as a translator, transforming ambitious client goals into actionable technology strategies.
• Collaborate with our growth team on pitches, RFPs, and high-level scoping.
• Stay ahead of the curve by keeping your finger on the pulse of the latest marketing technologies and developing insightful points of view.

Who are you going to work with?

As a valued member of our Solution Consulting team, you'll benefit from a supportive environment where knowledge sharing and collaboration are paramount. You will be working alongside brilliant minds who are passionate about pushing the boundaries of marketing technology. You will be working closely with the Senior Director of Solution Consulting.

You'll collaborate with a diverse network of experts across our global offices, spanning technology, data, experience, and client service teams. You will be a vital part of supporting all of MAP’s capabilities.

What do you bring to the table?

We're seeking a highly experienced technology leader who embodies a rare combination of technical expertise, exceptional communication skills, and a drive to make a real impact.

• You bring a passion for marketing technology and a genuine desire to make a difference for our clients and MAP.
• You have a proven track record of leadership and success in a solutions consulting or related role (e.g., technical consulting or customer success management) at a senior level, with experience managing and mentoring teams.
• You possess a strong foundation in one or more core marketing technology platforms like: Salesforce Marketing Cloud, Adobe Experience Cloud, Braze, etc.
• You're a natural communicator with exceptional presentation skills, capable of captivating any level audience in speech, writing and PowerPoint.
• Proven experience building strong relationships and managing different stakeholders.
• Experience in direct new business development and business expansion.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM.With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

#LI-EMEA

WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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