Director, Specialist Client Manager

NatWest Group; Bristol; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading banking institution is seeking a Director, Specialist Client Manager in Bristol. In this role, you'll lead and inspire a team, develop credit strategies, and ensure diligent risk management. A proven track record in team management and a Chartered Banker diploma in Lending Skills are essential. This position offers a hybrid working model and a critical role in fostering sustainable client growth and managing the bank’s reputation.

Qualifications

• Proven track record in managing and leading multi-skilled teams.
• Experience in recruitment, development, performance management.
• Strong knowledge of working capital sales policies and processes.

Responsibilities

• Oversee the region's portfolio and credit strategies.
• Drive effective operating rhythm and workflow.
• Manage recruitment and budget for the team.
• Ensure strong risk management to protect the bank’s reputation.
• Support facilities to meet client needs and manage credit delivery.

Skills

Team leadership

Strategic thinking

Risk management

Interpersonal skills

Negotiation skills

Education

Chartered Banker diploma in Lending Skills

Job description

Join us as a Director, Specialist Client Manager

• In this key role, you’ll oversee the region's portfolio to make sure that appropriate credit strategies are in place
• We’ll look to you to drive an effective operating rhythm and workflow within the business, creating a culture of continuous improvement
• You’ll be an integral part of a team and a positive presence in the business, as you lead an engaged and motivated team

What you'll do

As a Director Specialist Client Manager, you’ll be leading, coaching and inspiring a team and supporting them to drive a culture of strong risk management, leading to sustainable client growth and minimal impairments. You’ll manage recruitment, headcount, remuneration and cost budgets relating to your team, and you’ll build a supportive and inclusive workforce.

Additionally, you’ll:

• Protect the bank’s capital and reputation, ensuring strong and diligent risk management at all times
• Support your team to maintain facilities to meet client needs, drive sustainable portfolio growth and provide strong client risk management
• Manage the team’s capability to own credit delivery and credit stewardship for cases
• Oversee the correct adherence of processes and escalation of any arising issues
• Develop and maintain an effective strategic network across the leadership of Invoice Finance Risk teams and other internal stakeholders

The skills you'll need

You’ll need to have a proven track record in managing and leading teams of multi-skilled professionals, with experience of recruitment, development, resource planning and performance management. We’ll also expect you to have a track record of strategic thinking and building business intelligence, by working collaboratively and engaging with a variety of leaders and teams.

It will also be essential for you to have the Chartered Banker diploma in Lending Skills.

Additionally, we’ll look for you to have:

• Expert knowledge of working capital sales policies and processes
• Detailed knowledge of the external working capital marketplace, alternative providers and other sources of financial support available to our clients
• Strong interpersonal skills and the ability to work collaboratively across a range of internal stakeholders and external professional advisers
• Excellent team working skills with the ability to contribute strongly to regional and national leadership teams
• Highly developed influencing negotiation, organisational and planning skills

Hours

35

Job Posting Closing Date:

18/08/2025 Ways of Working:Hybrid