Director, Senior Merchant Account Executive UK&I - 15 months FTC

Visa; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading company in payments technology seeks a senior account executive for a hybrid role in London. This position involves building relationships with key merchants, driving revenue growth, and delivering strategic outcomes while collaborating across teams to achieve Visa's goals. Candidates should have significant experience in the payments industry and excellent interpersonal skills.

Qualifications

• Experienced account executive with proven selling and negotiation skills.
• Significant experience in payments or related technology roles.
• Exceptional at developing relationships and partnerships.

Responsibilities

• Develop and manage key relationships with strategic merchant partners.
• Lead engagement and strategy in specific merchant sectors.
• Drive business growth aimed at achieving targets.

Skills

Sales strategy

Negotiation

Relationship building

Communication

Interpersonal skills

Consultative selling

Job description

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Fixed term contract - 15 months. UK&I Large Merchant and Acquirers is a team dedicated to meeting the needs of our Large Merchant and Acquiring partners. The goal is for clients to view Visa as a trusted strategic partner that delivers tangible value and is straightforward to work with . Our actions are aimed at protecting and increasing payment volume and revenue contributions, enhancing the perceived value by merchants and balancing the needs of all stakeholders. Our team's focus is on commercializing both existing and new merchant & acquirer relationships to drive Visa's revenue.

This senior role provides the opportunity to lead engagement and strategy in specific merchant sectors. You will develop and manage key relationships, support needs, and drive business growth aligned to targets. Reporting to the Head of Merchant Sectors, you'll collaborate with broader Visa teams to deliver high-profile strategies. As a part of the broader Merchant Sales & Acquiring org, you will use account leadership, consultative selling, and strategic thinking to provide solutions, enable new flows, and expand acceptance.

What we expect of you, day to day.

• Adopt a client centric sales strategy, building strong and mutual value with some of Visa's most strategically important merchant partners
• Take accountability for a portfolio of clients which includes key Pan-European Merchants
• Establish SME status for sectors and related strategy internally at Visa, driving cross-functional engagement to progress and secure opportunities at pace
• Drive positive business outcomes - establish fluency in Visa seller solutions and effectively articulate all aspects of Visa value proposition.
• Reporting excellence - ensure accurate and up to date reporting using preferred CRM platforms.
• Continuously review market landscape and recommend, develop, and implement new creative approaches to growing the business
• Strive to deliver Visa goals and be a senior role model for Visa's leadership principles.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

What were after...

Experienced results-oriented account executive with proven influencing, selling and negotiation skills - exceptional at developing relationships and sales partnerships.

Must have significant experience in a payment related role within either merchant, acquirer or associated technology business. FTC nature of role requires someone with extensive existing knowledge of payment mechanics from a scheme and merchant perspective.

Exemplary written and verbal communication skills with the ability to establish effective relationships and communicate at all levels of the organization including executive management.

Excellent interpersonal skills, able to collaborate across functions/geographies in a complex matrixed environment.

Possesses high standards of ethics and integrity towards employees, stakeholders and customers.

Committed to cultivating a community through Visa's Leadership Principles
Ability to prioritise and focus on key deliverables, executing in a fast and entrepreneurial way.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.