Director, Sales Operations -EMEA

Phenom People Inc.; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading HR tech organization is seeking a Director Senior Director of Sales Operations for the EMEA region. This role involves leading strategic sales operations, optimizing processes, and supporting revenue growth. The ideal candidate will have extensive experience in sales operations within a SaaS environment.

Benefits

Flexible hours and working schedules

Holistic employee health programs

Career pathing and development opportunities

Qualifications

• 5+ years of experience in sales operations within a SaaS environment.
• Proven success in managing sales processes and data analysis.
• Experience supporting rapid revenue growth.

Responsibilities

• Lead EMEA sales operations and align them with global strategies.
• Own the forecasting process and improve performance through insights.
• Design and optimize sales processes for efficiency.

Skills

Data analysis

Sales process optimization

Quota setting

Problem-solving

Communication

Tools

Salesforce

Clari

Groove

Job description

Job Requirements

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

We are looking for a Director Senior Director of Sales Operations – EMEA to lead the strategic and operational infrastructure supporting our EMEA go-to-market teams. This leader will serve as a thought partner to senior sales leadership and play a critical role in translating global revenue strategy into regional execution.

You will own the design and deployment of scalable operating models, revenue planning, forecasting rigor, and performance insights that accelerate sales growth and drive efficiency across the EMEA business. The ideal candidate blends a strategic mindset with operational depth and has proven experience leading through scale, complexity, and change in a fast-paced SaaS environment.

What You'll Do

• Strategic Sales Operations Leadership: Acts as a strategic advisor to regional and global leaders, ensuring EMEA sales operations align with both local goals and the global GTM strategy
• Forecasting: Owns the EMEA forecasting process and transforms data into insights to improve performance and guide executive decision-making.
• Sales Process Optimization: Designs and optimizes sales processes and workflows to ensure consistent, efficient execution across the full revenue cycle.
• Sales Infrastructure: Leads the evolution of sales technology and reporting infrastructure to enable data-driven decision-making and scalability.
• Sales Coaching & Performance Enablement: Supports and develops EMEA sales reps through coaching, performance tracking, and operational best practices.
• Quota Management: Collaborate with leadership to establish and maintain sales quotas that align with business objectives for individual sellers.
• Cross-Functional Collaboration: Ensures alignment with global teams across the business to support a consistent and coordinated customer experience.

What You've Done

• 5+ years of experience in sales operations, business operations, or a related field within a SaaS environment
• Proven success in managing sales processes, data analysis, and quota setting.
• Strong quantitative, problem-solving, and communication skills.
• Experience supporting rapid revenue growth and scaling operational strategies
• Experience partnering with senior sales leadership for GTM growth
• Experience working with Salesforce, Clari, Groove, and related software with expertise with value selling methodologies

Benefits

We want you to be your best self and to pursue your passions!

• Benefits/programs to support holistic employee health
• Flexible hours and working schedules
• Growing organization with career pathing and developmentopportunities
• Tons of perks and extras in every location for all Phenoms!

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep!Diversity is essential to building phenomenal teams, products, and customer experiences.Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

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