Director Retention & Asset Management

IHG Hotels & Resorts; Windsor; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

IHG Hotels & Resorts in Windsor, UK, is seeking a commercially focused asset and contract specialist to manage owner, contract and asset management matters. Based in Windsor with a hybrid pattern, you will lead renewals, renegotiations and retention risk work across franchise and management agreements.

You will partner with owners, investors and brokers, drive portfolio performance, oversee negotiations, and coordinate projects from evaluation to sign-off, applying strong financial acumen and

Qualifications

• Experience in hotel real estate, asset management or investment.
• Strong financial, commercial and negotiation skills.
• Proven ability to manage multiple complex projects end-to-end.

Responsibilities

• Lead renewal and retention activity across existing IHG hotels.
• Identify portfolio risk and support mitigation plans.
• Manage negotiations across franchise, management and related agreements.
• Support ownership changes and contract restructures.
• Build and nurture relationships with owners, investors and internal stakeholders.
• Manage projects from evaluation through to signing.

Skills

Commercial judgement

Negotiations

Owner relationships

Stakeholder management

Portfolio risk management

Renewals and retention

Job description

About Us

Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.

About Us

Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.
In this role you’ll partner closely with regional Heads of Development, Divisional Managing Directors and operational teams to identify retention risks, strengthen strategic asset relationships and lead work‑out situations across both franchise and management agreements. Through strong market relationships and commercial insight, you’ll help improve and retain IHG’s existing contracts while supporting long‑term portfolio performance.
This position is based in Windsor, UK, operating on a hybrid basis with three office/travel days and two home working days.

Your day-to-day

You’ll manage complex owner, contract and asset management situations, including renewals, renegotiations, ownership changes, and retention risks.
Working closely with both internal and external stakeholders supporting strong commercial outcomes for IHG.

Key responsibilities include:

• Leading renewal and retention activity across existing IHG hotels.
• Identifying portfolio risk and supporting mitigation plans.
• Managing negotiations across franchise, management and related agreements.
• Supporting ownership changes and contract restructures.
• Building relationships with owners, investors, brokers and internal stakeholders.
• Managing projects from evaluation through to signing.

What We Need From You

You’ll bring strong commercial judgement, confidence in complex negotiations and experience in either hotel real estate, asset management or investment.

You’ll also have:

• Strong understanding of hotel contracts, deal structures and owner relationships.
• Excellent financial, commercial and stakeholder management skills.
• Proven ability to manage multiple complex projects.
• A proactive, resilient and solutions-focused approach.
• Fluent English; additional European languages would be highly desirable.

What You Can Expect From Us

You’ll join a collaborative global business where you can make a visible impact, helping protect IHG’s portfolio, strengthen owner relationships and support long‑term growth across Europe.