Director of Transformation

Southern Housing; Farringdon; Hybrid; GBP 120,000 - 160,000; Full time

Job summary

Southern Housing is seeking an experienced Director of Transformation to lead the organisation-wide transformation agenda from the Leadership Team, reporting to the CFO. You will drive large-scale change, prioritise programmes and ensure measurable resident and colleague benefits.

This full-time, hybrid role sits at our London office in Farringdon, with around two days in the office per week and a focus on data, service improvements, and delivering against the Strategic Plan 2026-30.

Qualifications

• Significant senior leadership experience delivering transformation within a large, complex organisation.
• Strong project and programme management expertise.
• Experience engaging stakeholders and users to shape successful change programmes.
• The ability to interpret data and financial information to support decision-making and manage risk.
• A collaborative leadership style and ability to influence across teams.
• A strong commitment to customer service and resident outcomes.

Responsibilities

• Lead the delivery of Southern Housing's transformation programme.
• Develop clear governance, controls and reporting frameworks.
• Prioritise a complex portfolio of transformation initiatives.
• Engage residents and colleagues to ensure changes are informed by their feedback and needs.
• Monitor programme performance and ensure benefits are realised.
• Promote a culture of continuous improvement, innovation and value for money.

Job description

Southern Housing is looking for an experienced Director of Transformation to lead delivery of our organisation-wide transformation agenda.

Reporting to the Chief Financial Officer and sitting on the Leadership Team, you will drive large-scale change across the organisation, ensuring programmes are prioritised, governed effectively, and deliver measurable benefits for residents and colleagues.

We recently published our Strategic Plan 2026-30 which focusses us on three priorities: reliable repairs; professional services; efficient business. We have an ambitious programme of change underway to deliver against the strategy, currently including projects touching our repairs service; service charging; resident communications; and our data architecture.

The Director of Transformation role is central to turning our strategy into delivery. Responsible for the prioritisation; resourcing; coaching and developing; communication and training needed to deliver a programme of this scale.

What you'll do

• Lead the delivery of Southern Housing's transformation programme.
• Develop clear governance, controls and reporting frameworks.
• Prioritise a complex portfolio of transformation initiatives.
• Engage residents and colleagues to ensure changes are informed by their feedback and needs.
• Monitor programme performance and ensure benefits are realised.
• Promote a culture of continuous improvement, innovation and value for money.

What you'll have

• Significant senior leadership experience delivering transformation within a large, complex organisation.
• Strong project and programme management expertise.
• Experience engaging stakeholders and users to shape successful change programmes.
• The ability to interpret data and financial information to support decision-making and manage risk.
• A collaborative leadership style and ability to influence across teams.
• A strong commitment to customer service and resident outcomes.

Location and Working Pattern

This is a full-time role (35 hours per week) based at our Farringdon, London office, with flexible hybrid working and an expectation of around two days per week in the office.

In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered.