Director of Talent & Culture

Accor Hotels; ST Andrews; On-site; GBP 40,000 - 80,000; Full time

Job summary

An iconic luxury hotel is seeking a dynamic Director of Talent and Culture to lead its HR initiatives. This role involves shaping the employee experience and fostering a positive workplace culture. You'll work closely with the Executive Team to develop and coordinate HR programs, ensuring compliance with legal standards while promoting exceptional guest service. The ideal candidate will have a strong background in HR within the hospitality sector and possess excellent communication and organizational skills. Join a forward-thinking company that values growth and development, offering numerous opportunities for career advancement and a supportive work environment.

Benefits

Staff shuttle service

Opportunities for development

Complimentary staff canteen

50% off dining

Employee rates for Spa treatments

Access to gym and pool

On-the-job training

Regular social events

Enhanced pension plan

Qualifications

• 3-5 years of experience as a Human Resources Director in a hotel.
• Strong communication and interpersonal skills essential for team leadership.

Responsibilities

• Lead Talent & Culture functions, ensuring alignment with hotel goals.
• Develop and implement HR strategies to enhance employee relations.

Skills

Human Resources Management

Communication Skills

Conflict Management

Organizational Skills

Interpersonal Skills

Education

University/College degree in a related discipline

CIPD qualification

Tools

Microsoft Office

HRMS

Job description

Company Description

Fairmont St Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

As Director of Talent and Culture, you will model our values, and your leadership will facilitate extraordinary careers and lasting memories for your T&C and hotel teams.

Have overall responsibility for the Talent & Culture functions.

Key Accountabilities

• Actively participating as a member of the Executive Team, working closely with all Executive Team members in supporting and achieving the hotel’s goals and objectives.
• Developing and coordinating Talent & Culture programs within the Hotel in accordance with the Human Resources Core Standards and other established Company polices, practices and procedures.
• Providing direction to a team of Talent & Culture professionals in areas such as recruitment, compensation, benefits, communication, activities, health and safety, employee relations and training.
• Providing a sounding board for employee concerns, mediating solutions and initiating change as needed.
• Providing direction and coaching to all hotel Leaders in regards to all Human Resources issues, such as performance management and employee relations.
• Keeps abreast of all applicable legislation and laws pertaining to Human Rights, Labour Standards, Industrial Relations, Workers' Compensation etc., and ensures that the Hotel operates in accordance with such laws and legislation.
• Developing and controlling the annual Talent & Culture budget.
• Developing, analysing, recommending and overseeing employee benefit, privilege and compensation packages.
• Directing, coordinating and implementing hotel and colleague training plans and programs to promote exceptional guest service experiences.
• Actively participate in the T&C Strategic Planning Process and work collaboratively with all departments to achieve strategic goals.
• Consistently offer professional, friendly and engaging service
• Lead and oversee the day to day operation of the Talent & Culture Department as well as play a critical role in the implementation of the hotel’s human resources strategy
• Assess organizational needs, develop aligned human resource solutions and implement strategies in the areas of employee relations, compensation and benefits, recognition, administration and Colleague wellness
• Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Balance operational, administrative and Colleague needs
• Other duties as assigned

Qualifications

• Previous experience (3-5 years) as a Human Resources Director in a full-service hotel.
• Proven ability to utilize highly developed communication skills to influence others to reach mutually agreed objectives.
• Well-developed interpersonal and facilitation skills, with focus on tact/diplomacy and conflict management.
• University/College degree in a related discipline. CIPD preferred
• Must be energetic, creative, enthusiastic and self-motivated and professional.
• Results oriented, analytical, proactive individual with proven organizational skills.
• Computer literate with proficiency in Microsoft Office program and HRMS.
• Computer literate in Microsoft Window applications required

• Excellent interpersonal, communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team

Additional Information

What is in it for you:

• Staff shuttle service to/from St Andrews
• Opportunities for development and growth across Accor properties worldwide
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events
• Enhanced pension plan