Director of Sales, EMEA

Narvar; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Narvar is seeking a Director of Sales for the EMEA region to lead a team of Account Executives and drive revenue growth. This pivotal role focuses on new customer acquisition and retention, shaping go-to-market strategies, and enhancing customer experiences across Europe.

Qualifications

• 10+ years of enterprise SaaS sales experience with a strong record of success.
• 5+ years of sales leadership experience, ideally within EMEA markets.
• Strong understanding of the European e-commerce and retail landscape.

Responsibilities

• Lead and mentor a team of Account Executives focused on the EMEA region.
• Drive new business generation and expand existing customer relationships.
• Own the full customer lifecycle including renewals and expansion.

Skills

Enterprise SaaS sales

New logo acquisition

Sales leadership

Cross-functional collaboration

Coaching skills

Education

Bachelor’s degree

Job description

Narvar is growing! We’re seeking a high-energy, execution-oriented Director of Sales, EMEA to lead and scale our team of Account Executives across the region. You’ll be responsible for driving revenue growth, with a strong focus on new logo acquisition and ownership of customer renewals. This is a pivotal role for Narvar as we expand our footprint across Europe, and we’re looking for a strategic leader who can build and mentor a high-performing team while navigating complex enterprise sales cycles.

You’ll play a key role in shaping go-to-market strategy, influencing cross-functional collaboration, and serving as a voice of the customer in one of our fastest-growing markets.

What You’ll Do:

• Lead and mentor a team of Account Executives focused on the EMEA region
• Drive new business generation and expand strategic relationships with existing customers
• Own the full customer lifecycle, including renewals and expansion, to ensure long-term retention and growth
• Build and execute sales strategies to exceed regional revenue goals
• Coach the team to develop and manage pipeline, forecast accurately, and close complex, multi-stakeholder deals
• Collaborate cross-functionally with Client Services, Product, Marketing, and other teams to ensure customer success and commercial alignment
• Represent Narvar at industry events, customer meetings, and thought leadership forums across EMEA
• Bring market insights, product feedback, and competitive intel back to internal teams to support continuous improvement
• Play a critical role in regional sales planning, process optimization, and talent development

What We’re Looking For:

• 10+ years of enterprise SaaS sales experience with a strong record of success in new logo acquisition and expansion
• 5+ years of sales leadership experience, ideally within EMEA markets
• Strong understanding of the European e-commerce and retail landscape
• Experience leading distributed teams across multiple countries and cultures
• Background in high-growth, fast-paced start-up or scale-up environments
• Proven success in challenger-style or consultative selling
• High EQ, excellent coaching skills, and passion for building strong sales culture
• Bachelor’s degree required; multilingual skills a plus
• Fanatical about customer experience and tenacious at solving challenges creatively and collaboratively
  
  

Join us at Narvar and help shape the future of post-purchase experience across Europe.

Why Narvar? We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey and that's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike and 1200+ other brands. Through the pandemic we have pivoted and embraced a fully remote workforce where together we've served over 500 million consumers worldwide, processing 8+ billion orders last year alone over 40+ countries and across 50+ languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate our wins. We’ve been recognized by Fast Company numerous times as one of the most innovative companies in the world – for social good to logistics optimization. You can feel good knowing you’re working towards changing the world! Join us on our mission.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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