Director of Sales

Hilton; London; On-site; GBP 55,000 - 80,000; Full time

Job summary

A leading hospitality company in London seeks a Director of Sales to manage hotel sales and marketing plans. Responsibilities include developing a high-performing sales team and ensuring competitive positioning in the market. The ideal candidate has strong leadership skills, a commitment to customer service, and relevant experience in sales. This role offers opportunities for personal development and team member discounts.

Benefits

Free and healthy meals when on duty

Team Member Travel Program: discounted hotel nights

28 days holiday, increasing up to 33 days

Sales Incentive up to 20% of base salary

Qualifications

• Demonstrated previous experience in a Sales role with proven ability to close a sale.
• Ability to work well under time pressure and/or demanding travel schedules.

Responsibilities

• Manage hotel sales and marketing plans to ensure they support business objectives.
• Prepare company contracts in accordance with business and pricing conditions.
• Contribute to relevant management meetings to develop and implement sales initiatives.

Skills

Positive attitude and good communication skills

Commitment to delivering high customer service

Strong leadership skills

Strong analytical skills

Excellent selling capabilities

Excellent organizational and planning skills

Education

Relevant degree in sales or business development

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

· Free and healthy meals when on duty

· Grow your Career !

· Personal Development programmes designed to support you at every step of your career

· A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

· Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

· Team Member Referral Program

· High street discounts: with Perks at Work

· Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

· Sales Incentive up to 20% of base salary!

A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
• Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
• Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
• Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work well under time pressure and/or demanding travel schedules
• Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Knowledge of hospitality industry
• A passion for sales and target-based performance
• Relevant degree, in sales, business development or other relevant business field, from an academic institution

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Job: Sales

Title: Director of Sales

Location: null

Requisition ID: HOT0BRU8

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