Director of Product Design, Research & Strategy

MORTGAGE ADVICE BUREAU LIMITED; East Midlands; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Learning & Development support

Hybrid working

Job summary

MORTGAGE ADVICE BUREAU LIMITED is seeking a Product Design Leader to evolve the design capability and shape product development across the organisation.

You will inherit a strong foundation team and define what great looks like, working with Product, Tech and senior stakeholders to deliver customer-centred experiences at pace. The role blends strategic leadership with hands-on delivery and coaching of designers and researchers.

Qualifications

• Leadership across product design, UX and user research.
• Transforming teams, operating models and design capabilities.
• Experience in fast-paced Digital, SaaS, Fintech, Marketplace or tech orgs.

Responsibilities

• Evaluate and evolve design capability and operating model.
• Create clear vision for Product Design, UX, UI, Research and Service Design.
• Build a high-performing, collaborative team culture.
• Develop modern model embedding design across lifecycle.
• Lead evolution of design system for consistency and speed.
• Improve customer and colleague experiences across digital products.
• Establish a research strategy informing product decisions.
• Coach designers and researchers and shape function structure.
• Partner with Product, Engineering, Marketing and leadership.

Skills

Leadership

Product Design

UX

User Research

Design Systems

Stakeholder Management

Strategy

Collaborative Leadership

Job description

MORTGAGE ADVICE BUREAU LIMITED is seeking a Product Design Leader to evolve the design capability and shape product development across the organisation.

You will inherit a strong foundation team and define what great looks like, working with Product, Tech and senior stakeholders to deliver customer-centred experiences at pace. The role blends strategic leadership with hands-on delivery and coaching of designers and researchers.