Director of Product Design

United States Digital Space LLC; Cardiff; Hybrid; GBP 140,000 - 165,000; Full time

Benefits offered by this job

Relocation to UK

Visa sponsorship

Hybrid/remote working (UK)

Learning budget £1,000 annually

Remote setup support

Job summary

United States Digital Space LLC is seeking a Director of Product Design to lead design for Payments, a key growth area. You will partner with Product and Engineering to shape strategy, set directions, and drive execution while growing a team of Product Designers across markets.

You will raise the design quality bar, foster collaboration, and embed design thinking across the company, influencing product direction and customer experience at scale.

Qualifications

• Proven track record in design leadership across complex product areas.
• Experience partnering with Product and Engineering to shape strategy and execution.
• Ability to influence senior stakeholders with clarity, insight and craft.

Responsibilities

• Set the strategic direction and design vision for Payments area, aligning with company goals.
• Partner with product and engineering leadership to define priorities and roadmaps.
• Build and grow a high-performing design team focused on impact and growth.
• Maintain a high quality bar across all design work with clear feedback and coaching.
• Act as a design advocate, shaping product thinking and the company culture.

Skills

Design leadership

Product design

Strategy

Stakeholder management

Tools

Figma

Job description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through the company

London / UK Remote | £140,000 - £165,000 + Equity + Benefits

Our Design team

We’re a team of 115+ Product Designers, User Researchers, and Brand Designers led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale.

We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people experience money every day. Our product is our personality. We combine research, empathy, and craft to turn everyday interactions into memorable experiences.

Now, we’re entering our next phase of growth and looking for exceptional design leaders to help define not only the company’s future, but the future of banking itself. There’s significant opportunity to shape the product, influence the organisation, and leave a lasting mark on millions of customers.

About the role

We’re looking for a Director of Product Design to lead design across Payments, one of the company’s most important and fast-evolving multi-market business areas.

You’ll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You’ll play a key role in influencing the direction of both the product and the broader customer experience.

You’ll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across the company. As a senior leader within the Design organisation, you’ll raise the quality bar and expand design’s impact, influence, and effectiveness across the company.

You’ll play a key role by…

• Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with the company goals and mission.


• Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.


• Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.


• Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.


• Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.


• Acting as a champion for design at the company, influencing how design thinking shapes our products and culture.

We’d love to hear from you if…

• You’ve led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.


• You’re comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.


• You build strong partnerships across Product, Engineering, Research and Commercial, and know how to influence senior stakeholders through clarity, insight, and craft.


• You have a strong point of view on product design and consistently raise the bar for quality, systems thinking, and customer experience.


• You’ve built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.


• You know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.


• You’re energised by the company’s mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical and innovative design.

What’s in it for you

• £140,000 - £165,000 + Equity + Benefits


• We’ll help you relocate to the UK


• We can sponsor your visa


• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)


• Flexible working hours and trust-based work culture


• £1,000 annual learning budget for books, training, and conferences


• Full remote setup support, including equipment and workspace essentials


• Plus lots more!

This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at the company. You can read them here.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at the company. At the company, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.