Staff Product Designer

Jackalope Digital LLC; Greater London; Hybrid; GBP 110,000 - 125,000; Full time

Benefits offered by this job

Relocation to UK

Visa sponsorship

London or UK-wide hybrid

Flexible working hours

Learning budget

Home-office setup support

Macbooks provided

Remote-friendly policies

Job summary

Monzo’s Design team in London and across the UK is seeking a senior designer who can lead end-to-end projects and raise the bar on craft. You’ll shape long-term design vision and partner with product, engineering, and research to turn ideas into tangible outcomes.

You’ll mentor designers, drive strategic decisions, and act as a visible ambassador for Design while enabling a distributed UK-wide team with a hybrid model.

Qualifications

• You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design.
• You have a proven track record of delivering high-impact design work that drives customer outcomes and business metrics.
• You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design.
• You’re curious about continuing to develop your craft and learning new tools and methods.

Responsibilities

• Set the long-term design vision and lead large, end-to-end projects in ambiguous spaces across product areas.
• Navigate tradeoffs and guide strategic decisions in an opinionated way.
• Raise the bar for design craft and product excellence across the organisation.
• Partner with cross-functional leaders to define and execute product strategies into actionable plans.
• Address systemic challenges, reduce complexity, and improve team delivery conditions.
• Act as a visible ambassador for Design, sharing work and impact across the company.
• Mentor and level up designers across the discipline, fostering growth and collaboration.

Skills

Design craft expert

Job description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo

Our Design team

We’re a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale.

We design for the magic moments

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences.

You’ll play a key role by...

• Setting the long-term design vision and leading large, end-to-end design projects in ambiguous problem spaces across wide product areas.
• Navigating tradeoffs and guiding strategic decisions in an opinionated way.
• Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry.
• Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship.
• Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work.
• Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo.
• Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging.

We’d love to hear from you if…

• You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design.
• You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals.
• You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design.
• You’re curious about continuing to develop your craft and keep learning about new tools, ways of working, and technology.
• You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality.
• You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans.
• You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business.
• You’re a role model for resilience, rational decision-making, and effective communication, even in challenging circumstances.
• You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation.
• You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”.

What’s in it for you

• £110,000 - £125,000 + Equity
• We’ll help you relocate to the UK.
• We can sponsor your visa.
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses and conferences.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
• Plus lots more!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage