Director of Operations Support

Babcock Mission Critical Services España SA.; Salisbury; Hybrid; GBP 110,000; Full time

Job summary

A leading company in defense and support seeks a Director of Operations Support to oversee daily operations across key contracts. This executive role involves strategic leadership within the Senior Leadership Team, delivering operational excellence and ensuring compliance. The position offers a competitive compensation package, hybrid working arrangements, and opportunities for professional growth.

Benefits

Matched contribution pension scheme

Access to a Digital GP and health consultations

Employee share scheme

Professional fees payment

Paid leave for reservists

Holiday trading option

'Be Kind Day' for volunteering

Employee assistance programme

Qualifications

• Exceptional leadership skills to build a high-performance culture.
• Strong analytical and problem-solving abilities.
• Excellent communication skills with the ability to engage diverse talents.

Responsibilities

• Lead operations support functions ensuring compliance and efficiency.
• Develop and deliver the Operations Support Strategy.
• Collaborate with senior leadership to align strategies and resources.

Skills

Leadership

Commercial awareness

Analytical skills

Communication

Job description

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Director of Operations Support

Location:

Salisbury, GB, SP11 8HT Cardiff, GB, CF62 4WA Kirkcaldy, GB, KY16 0JX Ipswich, GB, IP7 7RA Bury St Edmunds, Ipswich, GB, IP31 1EE Colchester, GB, CO2 7UT Darlington, GB, DL9 3LL Edinburgh, GB, EH13 9QW Inverness, GB, IV36 3UH Guildford, GB, GU11 2NQ Oxford, GB, OX25 2LD Warminster, Bath, GB, BA12 0BS London, GB, SE18 4BB Exeter, GB, EX31 4AZ Crumlin, GB, BT29 4BL Ipswich, GB, IP12 3TW Wareham, Bournemouth, GB, BH20 6JD Bristol, GB, BS34 8QF Sennybridge, Llandrindod, GB, LD3 8PN Hull, GB, HU17 7LX Belfast, GB, BT18 9JT Telford, GB, TF2 8JT Dundee, GB, DD11 3SP Tidworth, Salisbury, GB, SP9 7DX Gloucester, GB, GL20 8LZ Wareham, Bournemouth, GB, BH20 5QF Swansea, GB, SA62 6NN

Onsite or Hybrid: Hybrid

Job Title: Director of Operations Support
Location: UK, Flexible + Hybrid Working Arrangements
Compensation: £110,000 Dependent on Experience + Benefits
Role Type: Full time / Permanent
Role ID: SF64950

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Director of Operations Support.

The role
As a Director of Operations Support, you’ll have a role that’s out of the ordinary. This is an exciting opportunity to join the Senior Leadership Team (SLT) of the Through Life Equipment Support (TLES) business. Reporting directly to the Managing Director (MD) of TLES, this executive role is responsible for overseeing daily operations support across all TLES contracts.

Day-to-day, you’ll collaborate with the TLES SLT to define and execute the company's strategic vision and long-term growth objectives. Your primary responsibility is to lead all operations support functions, ensuring the efficient, effective and compliant delivery of services. You’ll also:

• Develop, Own and deliver the Operations Support Strategy to support and improve current contract delivery and support securing new opportunities.
• Develop and refine Governance and ways of working for the Operations Support Team to ensure optimal outcomes
• Provide leadership and coordinate resource allocation to operational support functions
• Act as the functional lead for operational support resource requirements, working closely with ContractDirectors and functional leads to forecast and deliver contractual requirements, making decisions about shifting resources as needed
• Collaborate with the TLES HR Director to align the Operations Support strategy with the People Strategy

Please note that this position involves travel/working across a range of internal and customer sites, as a requirement of the role.

This role is full time, 37 hours per week and requires regular travel across a range of internal and customer sites on a weekly / monthly basis alongside home working arrangements.

Essential experience of the Director of Operations Support:

• Exceptional leadership skills: able to proactively manage performance and build a high-performance culture both within their direct team and colleagues.
• Exceptional commercial awareness: ability to identify and manage commercial risk in both the supply chain, customer interface, and across contracts
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Excellent communication skills and the ability to flex style to engage and influence people from all levels

Qualifications for the Director of Operations Support:

We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC)security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.