Director of Operations & Guest Experience

Citizens Theatre Ltd.; Glasgow; On-site; GBP 47,000 - 63,000; Full time

Job summary

The Operations Director at Citizens Theatre Ltd. will lead all operational functions of the theatre, ensuring the building operates safely, efficiently and sustainably while delivering an outstanding welcome and experience for audiences and visitors.

As a member of the Senior Management Team, you will contribute to strategic planning and organisational development and attend Board of Directors meetings. You will oversee a range of functions and manage a team of departmental leads across

Qualifications

• Senior leadership role with responsibility for the operational life of the Citizens Theatre.

Responsibilities

• The building functions safely, efficiently, and sustainably.
• Audiences and visitors receive an outstanding welcome and experience.
• We have the systems, compliance frameworks, and commercial infrastructure needed to thrive.
• You will contribute to strategic planning and organisational development as a member of the Senior Management Team and also attend meetings of the Board of Directors.
• The role is responsible for a range of functions and managing a team of departmental leads across Operations.

Job description

The Operations Director at Citizens Theatre Ltd. will lead all operational functions of the theatre, ensuring the building operates safely, efficiently and sustainably while delivering an outstanding welcome and experience for audiences and visitors.

As a member of the Senior Management Team, you will contribute to strategic planning and organisational development and attend Board of Directors meetings. You will oversee a range of functions and manage a team of departmental leads across