Director Of Operations - Branded Hotel Group

COREcruitment; City Of London, City of Edinburgh, City of Westminster; On-site; GBP 148,000 - 175,000; Full time

Job summary

A leading hospitality group is seeking a Director of Operations to ensure operational excellence across their growing portfolio of design-led accommodations. This hands-on leadership role requires a candidate with extensive experience in hotel operations and a strong ability to enhance service quality while managing costs.

Qualifications

• At least 8 years' experience managing operations across multiple hotel or hospitality sites.
• Experience building high-performing teams.
• Familiar with maintenance cycles and capex budgets.

Responsibilities

• Oversee daily operations across all properties.
• Develop and enforce standard operating procedures.
• Lead onboarding, training, and performance management across departments.

Skills

Leadership skills

Operational management

Cost control

Service standards development

Detail-oriented

Tools

Property management systems

Job description

Job Title: Director of Operations - Growing Hotel Group

Salary: Up to A£175,000

Location: London

An exciting opportunity has opened up for a Director of Operations to join a hospitality group focused on modern, design-led accommodation. With multiple properties already open and more in development, the role will be central to ensuring operational excellence across the portfolio.

About the Role

* Oversee daily operations across all current and upcoming properties
* Build a strong leadership team across Area Managers and site-level teams
* Develop and roll out standard operating procedures to ensure consistency and quality
* Lead onboarding, training, and performance management across departments
* Take ownership of maintenance planning, supplier coordination, and capex forecasting
* Partner with internal departments to ensure new sites open on time and are fully operational
* Drive improvements in service delivery while maintaining cost control and efficiency

What We're Looking For

* At least 8 years' experience managing operations across multiple hotel or hospitality sites
* Strong leadership skills and experience building high-performing teams
* Confident developing and enforcing SOPs and service standards
* Familiar with maintenance cycles, asset management, and working with capex budgets
* Comfortable using property and facilities management systems
* Calm under pressure, detail-driven, and capable of scaling operational processes

This is a hands-on leadership role ideal for someone who thrives in a fast-moving environment and is passionate about delivering consistent, high-quality guest experiences across a growing portfolio.

If you are keen to discuss the details further, please apply today or send your cv to Ed at COREcruitment dot Com