Director of Operations

Talent Finance | B Corp™; Poole; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading distribution and logistics company is seeking an Operations Director in Poole, UK. The role involves leading teams across customer support and logistics while ensuring operational efficiency and excellence. Ideal candidates will have senior leadership experience and a strong understanding of supply chain and logistics practices. Competitive salary and benefits offered in a forward-thinking environment.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for growth

Qualifications

• Senior operational leadership experience in related industries.
• Proven ability to manage large teams and complex budgets.
• Strong understanding of logistics and warehouse management.

Responsibilities

• Lead the development of the operations strategy.
• Oversee daily performance of the distribution network.
• Implement international logistics strategies ensuring compliance.

Skills

Team management

Budget management

Supply chain best practices

Export compliance

Negotiation skills

Job description

About the Company

Talent Finance are partnering with a market leader in distribution and logistics to recruit an Operations Director. This is a career-defining opportunity for a results-driven operational strategist to oversee customer management, warehouse and distribution strategy, and national and international transport & logistics.

About the Role

As Operations Director, you will lead and inspire teams across Distribution Warehouse, Customer Account Support, and International Logistics, ensuring service excellence and continuous improvement. You’ll be responsible for developing and executing strategic plans, setting KPIs, managing budgets, and driving operational efficiencies across all functions.

Responsibilities

• Lead the development, evaluation, and delivery of the operations strategy in alignment with business growth plans.
• Oversee the daily performance of the distribution network, ensuring goals, targets, and service levels are consistently met.
• Optimise warehouse operations through stock management, space utilisation, and cost-saving initiatives, maintaining a safety and quality-first culture.
• Implement robust international logistics strategies for import/export, ensuring compliance with global trade regulations and customs requirements.
• Identify and develop partnerships with 3PLs and 4PLs, supporting growth in new and existing markets.
• Monitor performance, analyse productivity, and drive continuous improvement across the supply chain.
• Anticipate risks such as geopolitical issues, foreign exchange fluctuations, and supply chain disruptions, creating proactive mitigation strategies.

Qualifications

• Senior operational leadership experience within FMCG, Distribution, Leisure, Hospitality, or related industries.

Required Skills

• Proven ability to manage large teams, complex budgets, and multiple operational streams.
• Strong understanding of supply chain, logistics, and warehouse management best practices.
• Expertise in export compliance and international trade regulations.
• Excellent communication, negotiation, and problem-solving skills.

Preferred Skills

• A pivotal leadership role with genuine influence over business strategy and operational success.
• The opportunity to shape and optimise a high-performing supply chain on a national and global scale.
• Autonomy to implement new ideas, processes, and partnerships to drive growth.
• Competitive salary and benefits package.
• Work alongside an experienced leadership team in a fast-paced, commercially driven environment.
• A chance to be part of a forward-thinking organisation with ambitious growth plans.

Talent Finance are committed to promoting Equity, Diversity and Inclusion in the workplace. We review all applicants on equal merit and we do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.