Director of Operations

THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS; London; Hybrid; GBP 105,000 - 121,000; Full time

Job summary

A innovative social housing association in South London is seeking a Director of Operations to join their Executive Team. This role will involve supporting the CEO and driving strategic initiatives while managing a team in a dynamic, smaller organisation. The ideal candidate will have significant experience in housing services, strategic management, and a proven track record of leading positive cultural change.

Benefits

Attractive pension scheme

Buying and selling annual leave

Health Shield

Season ticket loan

Subsidised gym membership

Qualifications

• Must have housing and repairs experience in a smaller organisation.
• Evidence of leadership achievements in relevant areas.
• Experience handling large and complex budgets.

Responsibilities

• Support the CEO in delivering the strategic plan.
• Lead a culture of continuous improvement and customer focus.
• Work collaboratively across the directorate.

Skills

Strategic change management

Directorship within social housing

Customer service delivery

Asset and Estate management

Performance improvement culture

Managing complex budgets

Job description

Director of Operations,£105,000pa

South London HA,18 month Fixed Term Contract

This role is based in South London with a fairly small, innovative specialist Social Housing Association.

As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and lead a culture of continuous improvement, customer focus and collaborative working across your directorate. She is looking for someone mature, seasoned, pragmatic, experienced and resilient- willing to roll their sleeves up,deal directly with residents, work in a small organisation and appreciate that like many small housing associations they are not a steady ship.

If you are interested in this role you must have housing and repairs experience. ideally in a smaller organisation. Your CV must show evidence (by means of achievements) in the following areas:

• Strategic change management and leadership
• Directorship within a social housing environment or similar
• Housing Services, customer service delivery and complaints resolution
• Asset and Estate management service delivery
• Developing and delivering a positive performance/continuous improvement culture in a service delivery setting
• Managing large/complex budgets

This organisation embraces agile working (min 2 days a week in the office), and flexibility on hours e.g. 4 days a week/compressed hours for the right candidate. Other benefits include an attractive pension scheme, buying and selling annual leave, health Shield, season ticket loan and subsidised gym membership.

The Chief Executive is looking to recruit asap. If you are interested please contact her consultant, Carol Drummond at The Housing Executive:

Email your amended CV to:[e-mail]

Or call Carol on: 020 7620 3048

Look forward to hearing from you!!

We are committed to equality and diversity and encourages all applications.