Director of Operations

JR United Kingdom; City of Edinburgh; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading purpose-driven business seeks an Operations Director to spearhead operations and drive growth in new markets. This is a pivotal role in establishing systems, recruiting and leading a team, and preparing for national and global expansion. Ideal candidates will have startup experience and a passion for innovation.

Qualifications

• Proven experience in a senior operations role at a startup or scaleup.
• Experience launching and growing operational models from scratch.
• Ability to thrive in ambiguity and fast change.

Responsibilities

• Launch operations in new UK and international markets.
• Design scalable systems across logistics, recruitment, and payments.
• Lead execution of a fast-paced rollout plan.

Skills

Building systems

Problem solving

Optimising processes

Clear communication

Job description

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We’re partnering with an innovative, purpose-led business to find an Operations Director who’s ready to take the lead in building and scaling something truly transformational.

This is a unique opportunity to own the operational engine of a high-growth business from the ground up designing systems, leading rollout, and setting up for national (and global) expansion.

This isn’t a maintenance role. It’s build, innovate, grow, repeat.

As Operations Director, you’ll:

Launch operations in new UK and international markets

Design scalable systems across logistics, recruitment, onboarding, payments, and more

Lead day-to-day execution of a fast-paced rollout plan

Recruit, lead, and develop a growing operations team

Collaborate closely with product, mental health, and barbering leads to align operations with vision

Build performance dashboards and track key metrics to drive data-led decisions

Support investor readiness by showing operational traction and scalability

Prepare the business for future international expansion

We’re looking for someone who:

️ Has proven experience in a senior operations role at a startup or scaleup

️ Has launched and grown operational models from scratch

️ Thrives on building systems, solving problems, and optimising processes

️ Is energised by ambiguity, fast change, and innovation

️ Has experience scaling teams and operations through rapid growth

️ Communicates clearly and aligns diverse stakeholders

️ Believes in building businesses with purpose and positive impact

In return, you’ll get a leadership role with influence, an attractive salary and bonus, and a genuine equity opportunity giving you ownership in a business with big ambitions.

? If you’re an operations leader ready to build, lead, and scale a high-growth business with purpose, we’d love to speak with you.

? Recruitment is being managed exclusively by The City Recruiter.