Director of Middle East & Diplomatic Sales

1 Hotel Mayfair; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

1 Hotel Mayfair seeks a strategic Director of Middle East & Diplomatic Sales to enhance brand presence and drive revenue from high-value clients. The role involves managing relationships with embassies and luxury clientele, ensuring exceptional experiences.

Benefits

Career development through SH University

Paid Personal Days

Wellness benefits

Recognition initiatives

Qualifications

• Minimum 5 years' experience in senior sales role within luxury hospitality.
• Proven success with Middle Eastern and/or Diplomatic clients.

Responsibilities

• Lead and grow sales across the Middle East.
• Develop relationships with Embassies and High Commissions.
• Identify and convert new sales opportunities.

Skills

Interpersonal Skills

Communication Skills

Commercial Awareness

Job description

Grow with us…

At 1 Hotel Mayfair, London’s first nature-inspired, eco-conscious luxury hotel, we believe that travel should be purposeful, thoughtful, and rooted in sustainability. Our hotel is a reflection of nature’s beauty, and every guest experience is designed to evoke a sense of well-being and harmony.

We are now seeking a strategic, passionate, and relationship-driven Director of Middle East & Diplomatic Sales to lead one of our most critical markets. This is more than a sales role — it’s an opportunity to shape our brand presence across the Middle East and Diplomatic sectors while delivering memorable, high-impact luxury experiences.

About the Role:

You will be responsible for driving transient, group, and event revenue from Middle Eastern countries and diplomatic entities in the UK. This includes managing high-value agency partnerships, cultivating relationships with embassies, and ensuring our suites and long-stay experiences reach the right guests — including Royal Families and high-net-worth individuals.

You’ll also act as a key brand ambassador for 1 Hotel Mayfair, representing us at tradeshows, hosting site visits, and creating strategic action plans aligned with our revenue goals.

Key Responsibilities:

Middle East Market

• Lead and grow sales across the Middle East, focusing on agencies, wholesalers, direct guests, and elite clientele
• Drive suite and signature suite bookings and support the long-stay strategy
• Manage preferred rates and ensure accuracy in PMS and GDS systems
• Work cross-functionally with Revenue, Reservations, and Front of House to deliver seamless luxury experiences

Diplomatic Market

• Develop and manage relationships with Embassies, High Commissions, and government agencies
• Support the Group & Events team with diplomatic event conversions and site inspections
• Represent the hotel with professionalism, discretion, and cultural awareness

New Business & Strategy

• Identify and convert new sales opportunities in assigned territories
• Host familiarisation trips, deliver presentations, and entertain clients as needed
• Monitor market trends, competitor activity, and report sales performance monthly

About You:

• A minimum of 5 years' experience in a senior sales role within luxury hospitality
• Proven success working with Middle Eastern and/or Diplomatic clients
• Exceptional interpersonal and communication skills; fluent in English (Arabic is a bonus)
• Hands-on, flexible, and confident with global travel requirements
• Commercially minded with an eye for opportunity and detail
• A passion for sustainability, culture, and personalised service

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• A “Designed by Nature” workplace in the heart of London
• Career development through SH University and global mobility
• Paid Personal Days, wellness benefits, and recognition initiatives
• The chance to be part of a purpose-driven brand that believes in doing all the good we can

Be part of something meaningful. Be part of 1 Hotel Mayfair.

Apply now and join a team that’s redefining luxury — one guest, one moment, one experience at a time.