Director of Middle East & Diplomatic Sales

1 Hotels; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Director of Middle East & Diplomatic Sales to drive revenue from high-value clients, including Royal Families and embassies. The role involves strategic relationship building and brand representation, requiring proven luxury hospitality sales expertise and exceptional communication skills.

Benefits

Career development through SH University

Paid Personal Days

Wellness benefits

Recognition initiatives

Purpose-driven brand initiatives

Qualifications

• Minimum of 5 years' experience in a senior sales role within luxury hospitality.
• Proven success with Middle Eastern and/or Diplomatic clients.
• Fluent in English; Arabic is a bonus.

Responsibilities

• Lead and grow sales across the Middle East, focusing on agencies and elite clientele.
• Develop and manage relationships with Embassies and government agencies.
• Identify and convert new sales opportunities in assigned territories.

Skills

Interpersonal Skills

Communication Skills

Sales Strategy

Job description

Director of Middle East & Diplomatic Sales

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Director of Middle East & Diplomatic Sales

Join to apply for the Director of Middle East & Diplomatic Sales role at 1 Hotels

Direct message the job poster from 1 Hotels

People Operations Manager at The 1 Hotel Mayfair

Grow with us…

At 1 Hotel Mayfair, London’s first nature-inspired, eco-conscious luxury hotel, we believe that travel should be purposeful, thoughtful, and rooted in sustainability. Our hotel is a reflection of nature’s beauty, and every guest experience is designed to evoke a sense of well-being and harmony.

We are now seeking a strategic, passionate, and relationship-driven Director of Middle East & Diplomatic Sales to lead one of our most critical markets. This is more than a sales role — it’s an opportunity to shape our brand presence across the Middle East and Diplomatic sectors while delivering memorable, high-impact luxury experiences.

About the Role:

You will be responsible for driving transient, group, and event revenue from Middle Eastern countries and diplomatic entities in the UK. This includes managing high-value agency partnerships, cultivating relationships with embassies, and ensuring our suites and long-stay experiences reach the right guests — including Royal Families and high-net-worth individuals.

You’ll also act as a key brand ambassador for 1 Hotel Mayfair, representing us at tradeshows, hosting site visits, and creating strategic action plans aligned with our revenue goals.

Key Responsibilities:

Middle East Market

• Lead and grow sales across the Middle East, focusing on agencies, wholesalers, direct guests, and elite clientele
• Drive suite and signature suite bookings and support the long-stay strategy
• Manage preferred rates and ensure accuracy in PMS and GDS systems
• Work cross-functionally with Revenue, Reservations, and Front of House to deliver seamless luxury experiences

Diplomatic Market

• Develop and manage relationships with Embassies, High Commissions, and government agencies
• Support the Group & Events team with diplomatic event conversions and site inspections
• Represent the hotel with professionalism, discretion, and cultural awareness

New Business & Strategy

• Identify and convert new sales opportunities in assigned territories
• Host familiarisation trips, deliver presentations, and entertain clients as needed
• Monitor market trends, competitor activity, and report sales performance monthly

About You:

• A minimum of 5 years' experience in a senior sales role within luxury hospitality
• Proven success working with Middle Eastern and/or Diplomatic clients
• Exceptional interpersonal and communication skills; fluent in English (Arabic is a bonus)
• Hands-on, flexible, and confident with global travel requirements
• Commercially minded with an eye for opportunity and detail
• A passion for sustainability, culture, and personalised service

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• A “Designed by Nature” workplace in the heart of London
• Career development through SH University and global mobility
• Paid Personal Days, wellness benefits, and recognition initiatives
• The chance to be part of a purpose-driven brand that believes in doing all the good we can

Be part of something meaningful. Be part of 1 Hotel Mayfair.

Apply now and join a team that’s redefining luxury — one guest, one moment, one experience at a time.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Customer Service, and Management

• Industries

  Hospitality

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