Director of Maintenance Contracts

ZipRecruiter; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading housing association in the UK is seeking a Contracts Manager to oversee and enhance their maintenance service delivery. This role involves leading a team, managing budgets, and establishing long-term partnerships with contractors. The ideal candidate will possess a robust commercial background and significant experience in procurement and contract management within housing or related sectors. This position offers a chance to redefine service delivery standards in a major organization.

Qualifications

• Strong commercial background with large-scale maintenance contract management experience.
• Demonstrable experience in procurement and contract management in relevant sectors.
• Ability to ensure compliance with procurement policies and financial frameworks.

Responsibilities

• Lead the contracts management function and oversee a team.
• Establish long-term partnerships with contractors and improve service delivery.
• Accountable for budgets and ensuring compliance with policy.

Skills

Leadership in contracts management

Procurement expertise

Experience with large-scale maintenance contracts

Ability to drive cultural change

Job description

Overview

L&Q is in the process of evolving its maintenance services. A key part of this change is the way outsourced delivery is managed, with an ambition to move away from multiple short-term contracting arrangements towards long-term partnerships that deliver greater consistency, accountability and value for money.

Responsibilities

• Lead the contracts management function, providing senior leadership to a team of Heads of Service and around 150 colleagues.
• Oversee procurement, contract mobilisation and ongoing management of outsourced maintenance services.
• Establish long-term partnering arrangements with contractors, moving away from short-term models.
• Work closely with the Commercial, Transformation and Strategy teams to align outsourced delivery with corporate priorities.
• Take full accountability for budgets, ensuring compliance with procurement policy and financial frameworks.
• Drive continuous improvement across external delivery, using performance data to hold contractors to account and raise standards.
• Engage directly with communities, ensuring their experience of contracted services is consistent and positive.

About you

This post requires a leader with a strong commercial background and experience of managing large-scale maintenance contracts. Candidates will need demonstrable experience of procurement, contract mobilisation and contract management within housing, property services or a related sector. They should bring resilience, credibility, and the ability to drive cultural change both internally and with external partners.

This is an opportunity to redefine outsourced service delivery for one of the largest housing associations in the UK, ensuring benefit from consistent, reliable and high-quality services.

Contact

Please reach out to Luke Joy at Neemar Search for more information: [e-mail]