Director of Key Accounts

FE fundinfo; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial data provider in London seeks a Director of Key Accounts to shape strategic partnerships across the UK and EMEA. This role involves mentoring a team, executing account plans, and collaborating with internal teams to drive growth. Ideal candidates have extensive experience in account management within financial services, exceptional communication skills, and proficiency in tools like Salesforce. The position offers a hybrid working model and various benefits including enhanced leave and medical insurance.

Benefits

25 days annual leave

Enhanced parental leave

Pension scheme

Sponsored learning and development

Private medical insurance

Discounted gym memberships

Bike to Work scheme

Eye care services

Qualifications

• Extensive experience in account management or sales within financial services or asset management.
• Proven leadership experience managing a team of at least 5.
• Exceptional communication and presentation skills to engage senior stakeholders.
• Strategic thinker with analytical skills and a track record of driving account growth.
• Proficiency in CRM tools such as Salesforce and familiarity with MEDDPICC sales methodology.

Responsibilities

• Lead and mentor a team of Key Account Managers for client engagement.
• Develop and execute strategic account plans aligned with business objectives.
• Act as primary escalation point for client concerns ensuring satisfaction.
• Collaborate with internal teams to drive account growth and reduce churn.
• Oversee client contracts, renewals, and compliance, enhancing onboarding processes.
• Represent the firm at industry events and provide updates to executive leadership.

Skills

Account management experience

Proven leadership experience

Exceptional communication skills

Strategic thinking

Proficient in CRM tools

Tools

Salesforce

Job description

Lead the charge in shaping strategic client partnerships across the UK and EMEA as our new Director of Key Accounts.

This is your opportunity to take ownership of a high-impact leadership role within our Asset Management division, where you'll guide a talented international team and drive growth across our Key and Premier client accounts. You'll be at the forefront of client strategy, working with senior stakeholders and influencing business outcomes. With scope to shape account plans, elevate client relationships to C-level, and embed executive sponsorship programmes, this role offers a dynamic platform for strategic leadership and professional growth.

Your key responsibilities as a Director of Key Accounts will include:

• Leading and mentoring a geographically dispersed team of Key Account Managers to ensure high levels of client engagement and performance.
• Developing and executing strategic account plans aligned with business objectives, including cross-selling and up-selling opportunities.
• Acting as the primary escalation point for client concerns, ensuring resolution and satisfaction.
• Collaborating with internal teams such as Product, Marketing, and Client Success to drive account growth and reduce churn.
• Overseeing client contracts, renewals, and compliance, while enhancing onboarding and reporting processes.
• Representing the firm at industry events and providing regular updates to executive leadership on performance and market trends.
  

You will need the following experience and skills to join us as a Director of Key Accounts:

• You must have extensive experience in account management or sales within financial services or asset management.
• You will have proven leadership experience managing a team of at least 5.
• You should possess exceptional communication and presentation skills, with the ability to engage senior stakeholders.
• You will be a strategic thinker with strong analytical skills and a track record of driving account growth.
• You must be proficient in CRM tools such as Salesforce and familiar with MEDDPICC sales methodology.

FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence!

We foster a collaborative and inclusive culture where innovation and learning are encouraged. Our hybrid working model offers flexibility, and our teams regularly connect through events and knowledge-sharing sessions. Whether you're joining us in London or working remotely, you'll be part of a supportive environment that values your contribution and growth.

Benefits:

• 25 days of annual leave with the option to buy an extra 5 days each year.
• Benefit from enhanced paternity, maternity, and shared parental leave.
• Secure your future with our pension scheme.
• Advance your career with sponsored learning and development, including formal qualifications.
• Private medical insurance as employee wellbeing matters
• Stay fit with discounted gym memberships.
• Take advantage of the Bike to Work scheme for eco-friendly commuting.
• Keep your eyes sharp with eye care and flu jab services.

Apply now and we'll aim to get back to you with feedback within 5 working days.