Director of Inside Sales (f/m/d)

Contentful; London; On-site; GBP 70,000 - 120,000; Full time

Job summary

Contentful is seeking a high-impact Director of Inside Sales to lead a team of early-career Account Executives in London. This role focuses on shaping the next generation of sales talent, implementing effective sales processes, and driving team performance. Offering a dynamic work environment with a commitment to employee development and well-being, this position is ideal for experienced sales leaders looking to make a significant impact in a growing tech company.

Benefits

Stock Options

Generous paid time off

Annual education budget

Wellbeing stipend

Qualifications

• 5+ years of sales experience, with leadership of inside sales teams.
• Experience in B2B SaaS and coaching early-career AEs.
• Strong command of pipeline management and CRM tools.

Responsibilities

• Lead and develop a team of early-career Account Executives.
• Implement sales processes and coach team in qualification frameworks.
• Collaborate with cross-functional teams to align pipeline strategy.

Skills

Communication

Coaching

Pipeline Management

Tools

Salesforce

Job description

Contentful is building the future of its EMEA sales engine—and we’re looking for a high-impact Director of Inside Sales to lead a newly formed team of early-career Account Executives (AEs), mainly promoted from within our BDR ranks.

This is a unique opportunity to shape the next generation of Contentful sales talent. You’ll manage and develop a group of ambitious, coachable AEs in their first full-cycle sales roles, helping them grow from opportunity creators to full lifecycle AE’s. The team will be based in our London office, working side-by-side with Marketing, Sales Ops, SE, Leadership and senior AE teams to accelerate learning, pipeline velocity, and performance.

What to expect?

• Lead a team of newly promoted Account Executives focused on sub $100m revenue organisations and their opportunities.
• Provide every day real-time coaching, feedback, and structured development to build full-cycle selling confidence and skill.
• Implement repeatable sales processes, including qualification frameworks and value-based selling techniques based around MEDDPICC and actively coach against these scoring methodologies
• Own team pipeline, forecasting, and performance against quota while coaching the team to become proficient at these skills.
• Collaborate closely with BDR leadership, Marketing,senior sales stakeholders and other parts of Contentful to align on pipeline strategy and progression.
• Promote a high-performance, growth-oriented team culture where learning and results go hand-in-hand with collaboration and support.

This team will be fully based in our London office, working shoulder-to-shoulder with peers, leadership, and cross-functional teams. Co-location enables:

• Faster skill development through real-time feedback every day
• Improved AE-BDR collaboration and handoffs
• Stronger team culture and accountability
• Seamless transitions from pipeline to close

This setup is designed to accelerate both individual development and team results.

What you need to be successful

• 5+ years of sales experience, including leadership of inside sales or full-cycle sales teams
• Proven ability to coach and develop early-career AEs or BDRs into high-performing sellers
• Experience in B2B SaaS, ideally with mid-market sales cycles
• Strong command of pipeline management, forecasting, and CRM tools (Salesforce preferred)
• Excellent communication, coaching, and organizational skills
• Fluent English; additional European languages are a plus

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-hybrid #LI-AS2

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at [e-mail] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “ Contentful’s Candidate Privacy Notice ” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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