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A leading hospitality establishment is seeking a Director of Housekeeping to oversee all housekeeping operations. The role includes developing cleaning procedures, managing staff, ensuring high cleanliness standards, and maintaining safety compliance. Candidates should possess strong leadership capabilities and operational management skills.
As the Director of Housekeeping, your primary responsibility is to oversee all aspects of housekeeping operations within a hotel or hospitality establishment. This includes developing and implementing cleaning procedures, managing a team of housekeeping staff, ensuring rooms and public areas are maintained to a high standard of cleanliness, and managing inventory and supplies. Additionally, you would be responsible for training and supervising staff, managing budgets, and collaborating with other departments to ensure guest satisfaction and ensure best practices regarding safety and hygiene.
What You'll Do
List specific job responsibilities. For example:
Establish and maintain comprehensive cleaning procedures to ensure all areas of the hotel are consistently cleaned to high standards.
Recruit, train, and supervise housekeeping staff, assigning duties and responsibilities to ensure efficient operation.
Manage inventory of cleaning supplies and amenities, ordering supplies as needed to maintain adequate stock levels while minimizing waste.
Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established standards.
Develop and manage departmental budgets, tracking expenses and making adjustments as necessary to meet financial goals.
Respond to guest feedback and complaints promptly and effectively, taking appropriate action to resolve issues and ensure guest satisfaction.
Ensure compliance with safety and hygiene regulations, implementing and enforcing protocols to minimize health risks and maintain a safe environment for guests and staff.
Provide ongoing training and development opportunities for housekeeping staff to enhance skills and promote professional growth.
Oversee maintenance and repair of housekeeping equipment, ensuring equipment is in good working condition to support efficient operations.
Collaborate with other departments, such as front desk and maintenance, to coordinate cleaning schedules, address guest needs, and maintain overall hotel operations.
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