Director of Global Benefits Operations

Deel; London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A global HR and payroll platform is seeking a Director of Global Benefits Operations to lead the growth of its benefits offerings. You will oversee operations, implement compliance standards, and develop strategies aligned with the company’s growth goals. The ideal candidate has over 10 years of experience in global benefits and a strong understanding of compliance and eligibility requirements. This role offers opportunities for impactful leadership and career advancement.

Benefits

Stock grant opportunities

Flexibility of remote work

Additional perks based on employment status

Qualifications

• 10+ years experience, with 5+ years in global benefits or related fields.
• 3+ years of direct experience with benefits administration platforms.
• Strong understanding of employee benefits and compliance.

Responsibilities

• Oversee day-to-day operations of Deel’s global benefits function.
• Manage and support the benefits operations team.
• Build and execute a scalable global benefits strategy.

Skills

Strategic thinking

Stakeholder management

Knowledge of global benefits regulations

Analytical skills

Education

Bachelor's degree in Business Administration or Human Resources

Tools

Benefits Administration platforms

Job description

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Director of Global Benefits Operations, London

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Client:

Deel

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ef6f10dc62a7

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 Bin Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

We are seeking a strategic, execution-focused Director of Benefits Services to lead the growth of Deel’s global benefits offerings, including the implementation and management of Deel’s Benefits Administration tool. This role is essential for building scalable benefits processes, developing brokerage strategies, and launching products and partnerships to serve a diverse global clientele.

You will drive operational leadership, technical oversight, and cross-functional collaboration to ensure the platform meets compliance standards, scales with client needs, and delivers an exceptional user experience.

Responsibilities

Oversee day-to-day operations of Deel’s global benefits function, ensuring smooth delivery across all markets.

Manage and support the benefits operations team, driving accountability, performance, and collaboration.

Implement and scale Deel’s proprietary Benefits Administration platform, ensuring it meets compliance standards (e.g., ACA, HIPAA, COBRA).

Build and execute a scalable global benefits strategy aligned with Deel’s growth goals.

Design and optimize benefits processes for multi-country coverage, ensuring cost-effectiveness and regulatory alignment.

Define and monitor KPIs, performance metrics, and SOPs to drive operational excellence and risk mitigation.

Collaborate cross-functionally (HR, Legal, Compliance, Finance, Product) to ensure alignment with global policies and standards.

Support new market launches and expansions from an operational and compliance-readiness perspective.

Coordinate with product and systems teams to operationalize scalable benefits solutions—without owning product development.

Act as the internal expert on benefits administration, ensuring exceptional service and continuous improvement.

Qualifications

Experience:

10+ years experience, with 5+ years in global benefits or related fields, with at least 2 years in a leadership role.

3+ years of direct experience with benefits administration platforms or services (e.g., BenAdmin, payroll/HRIS, insurance carrier integrations).

Strong understanding of employee benefits, including plan design, enrollment, eligibility, and compliance.

Proven experience in designing and scaling benefits programs across multiple countries.

Proven experience as a Benefits Broker, Insurance Broker with a focus on international markets.

Skills:

Strong strategic thinking and execution capabilities.

Excellent stakeholder management skills, including experience advising senior leadership.

In-depth knowledge of global benefits regulations and compliance standards.

Familiarity with corporate benefits policies, global mobility frameworks, and vendor management.

Education:

Bachelor's degree in Business Administration, Human Resources, or a related field. Advanced degrees or certifications are a plus.

Licensed broker (preferrable)

Desired Skillset:

Product Experience:

Experience working with product teams to develop and integrate benefits solutions.

Familiarity with building scalable benefits products that cater to diverse employment types and geographies.

Previous experience building or launching a benefits administration platform or module from scratch.

Familiarity with broker systems, employee self-service portals, and HR/payroll ecosystems.

Analytical Skills:

Strong analytical and problem-solving skills to assess and optimize benefits offerings.

Communication:

Excellent verbal and written communication skills to effectively convey strategies and collaborate with cross-functional teams.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

Stock grant opportunities dependent on your role, employment status and location

Additional perks and benefits based on your employment status and country

The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.