Director of Food and Beverage

Four Seasons Hotels and Resorts; Bishop's Waltham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading luxury hotel is seeking a dynamic Director of Food & Beverage to join their executive team. This pivotal role requires strong leadership, creativity, and strategic management of diverse dining experiences, securing exceptional guest satisfaction while driving commercial success. The successful candidate will contribute significantly to the overall experience of guests through innovative food and beverage programs and exceptional interpersonal skills.

Benefits

Employee Travel Program

28 days holiday per annum

Group Personal Pension Plan

Bupa Private Medical Insurance

Excellent Training and Career Development opportunities

Qualifications

• 3-5 years' experience in F&B leadership roles within luxury hospitality, prior Director experience preferred.
• Proven success managing multi-outlet operations.
• Strong financial and strategic acumen.

Responsibilities

• Lead diverse F&B offerings and oversee restaurant and banqueting operations.
• Control labour and operating expenses through effective planning.
• Work collaboratively with culinary teams to design menus.

Skills

People Development

Financial Management

Relationship Management

Creativity

Communication

Education

University degree in hospitality or business

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the Role

We are currently looking for a dynamic and visionary Director of Food & Beverage to join the executive team at Four Seasons Hotel Hampshire, a quintessentially English country retreat with a modern spirit. In this pivotal role, you will lead our diverse and ever evolving food and beverage offering, overseeing our acclaimed Wild Carrot Restaurant & Bar, Café Santé, bespoke banqueting and private dining, in-room dining, seasonal al fresco experiences, and a growing programme of events and activations.

The Director of F&B will be a key strategic partner in shaping the guest experience and driving commercial success. From concept development and team leadership to financial planning and brand alignment, this is an opportunity to lead with creativity, authenticity and a commitment to exceptional service.

What You Will Do

• Passionate people developer who coordinates the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met.
• Keen eye towards controlling labour and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel.
• Dynamic and highly visible in the operation, recognizing and maintaining relationships with regular guests as well as cultivating relationships with new patrons through effective marketing and personal relationships with local community.
• Strong collaborator who works closely with the Culinary and Beverage Team to design and implement menus, wine lists, and amenity options while ensuring excellent product, value for the consumer and appropriate Food & Beverage Costs.
• Excellent communicator who works harmoniously with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation amongst departments to ensure a positive environment.
• A product innovator! Creative and enthusiastic in exploring new products and services.
• Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works successfully with General Manager and the remainder of the Planning Committee and Head of Departments to ensure overall resort standards are maintained and executed from a Guest, Employee, and Financial perspective.
• Strong EQ - relationship management is key for all stakeholders (internal, external, ownership and Four Seasons brand.
• The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business.
• Ability to work irregular hours, weekends, and evenings.
• A creative and inventive leader who operates in a space where there is no box.
• Some travel is required.

What You Bring

• 3-5 years' experience in F&B leadership roles within luxury hospitality; prior experience as Director preferred
• Proven success managing multi-outlet operations and banqueting at a high level
• A hands-on, visible leadership style with strong EQ and a natural ability to inspire teams
• Strategic and commercial mindset, with strong financial and business acumen
• Passion for food, drink, and creating memorable experiences
• Strong communication and relationship building skills with both internal and external stakeholders
• University degree in hospitality or business preferred

What we offer:

• Competitive compensation package including annual incentive plan based on agreed KPIs
• Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
• Excellent Training and Career Development opportunities
• 28 days holiday per annum including bank holidays (increasing based on length of service)
• Group Personal Pension Plan
• Bupa Private Medical Insurance and Dental Insurance
• WeCare Employee Well Being Platform

The management level for this position is:

Operations - Division Head

The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.