Director of Facilities & Maintenance

Simon Lincoln Recruitment Services; London; On-site; GBP 85,000 - 100,000; Full time

Job summary

A leading residential property provider is seeking a Director of Facilities & Maintenance to oversee operations across a diverse portfolio in London. This key leadership role requires expertise in health & safety, energy efficiency, and facilities management. Responsibilities include strategic oversight, compliance, and team development, ensuring high-quality living environments for residents.

Qualifications

• Experience in a senior-level facilities or maintenance role, ideally within the residential sector.
• Strong technical knowledge of M&E systems, including HVAC.
• Excellent understanding of health & safety legislation.

Responsibilities

• Provide strategic leadership across facilities services and ensure compliance.
• Manage contractor performance and service agreements.
• Oversee maintenance and servicing of HVAC, steam rooms, and sauna facilities.

Skills

Leadership

Technical knowledge across M&E systems

Health & Safety compliance

Energy management

Contract management

Education

IOSH/NEBOSH certification

Relevant technical or engineering qualifications

Job description

Director of Facilities & MaintenanceResidential Property SectorLocation: London, Canary WharfSalary: up to £100kOverviewWe are recruiting for a dynamic and experienced Director of Facilities & Maintenance to join a leading residential property provider. This is a key leadership role responsible for overseeing the delivery of all maintenance, compliance, and building operations across a diverse residential portfolio – ensuring a safe, efficient, and high-quality living environment for residents.This role will lead on health & safety compliance, energy efficiency, mechanical systems (including HVAC, steam room/sauna facilities), contractor management, and planned/reactive maintenance.Key Responsibilities

• Provide strategic leadership across all hard and soft facilities services, ensuring a consistent, high-performing maintenance function.
• Oversee compliance with all statutory and regulatory responsibilities including health & safety, fire, water, gas, and electrical safety.
• Lead on energy management strategy, driving efficiency and sustainability initiatives across the estate.
• Manage contracts and service agreements for external contractors and suppliers – ensuring best value, service standards, and accountability.
• Oversee the maintenance and servicing of HVAC systems, steam rooms, and sauna facilities, ensuring all M&E systems operate safely and efficiently.
• Deliver a proactive planned preventative maintenance (PPM) programme across the portfolio.
• Respond quickly and effectively to emergency maintenance issues or critical incidents.
• Manage, mentor and develop an in-house and outsourced team of maintenance professionals.
• Monitor facilities-related budgets, ensuring cost control and reporting accuracy.
• Maintain excellent working relationships with internal stakeholders, site teams, and residents.

Skills & Experience Required

• Proven experience in a senior-level facilities or maintenance role, ideally within the residential or PBSA/BTR sector.
• Strong technical knowledge across M&E systems, including HVAC, BMS, and leisure facilities (e.g. sauna/steam).
• Excellent understanding of health & safety legislation, risk management and compliance frameworks.
• Experience in managing energy consumption and sustainability initiatives.
• Confident in managing contracts, service level agreements, and contractor performance.
• Strong leadership and people management skills.
• Commercially aware, with experience managing large maintenance budgets.
• IOSH/NEBOSH certification desirable.
• Relevant technical or engineering qualifications preferred.