Director - MENA - Private Banking | London, UK

HSBC; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

HSBC is seeking a Senior Relationship Manager in London to manage high-net-worth client portfolios, focusing on revenue growth and comprehensive client service. The position demands extensive experience in Private Banking, a proven track record in asset growth, and excellent interpersonal skills. The successful candidate will have the opportunity for professional development within a supportive and inclusive environment.

Benefits

Private healthcare for all UK-based employees

Enhanced maternity and adoption pay

Contributory pension scheme with employer contribution

Qualifications

• Extensive relationship management experience within Private Banking is essential.
• A proven track record in asset gathering and revenue generation.
• Ability to provide strong financial and statistical analysis.

Responsibilities

• Grow revenue and increase Assets Under Management (AUM) in the portfolio.
• Collaborate with Investment Counsellors and Wealth Planners.
• Work closely with other Bank Departments for compliance.

Skills

Relationship management

Communication

Financial analysis

Problem solving

Customer service focus

Education

RDR Level 4 qualification

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

Our Global Private Banking business provides banking, investment, and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments, and family governance. Our experts in philanthropy support clients in their objectives to have a positive impact on society. Moving across the business allows you to access tailored professional development opportunities and our comprehensive benefits packages.

The Senior Relationship Manager role will operate at director level and will be responsible for sourcing, developing, and proactively managing a reputable and long-term profitable portfolio of high-net-worth clients and family offices, where applicable. You will provide relationship management and business development activities with Middle East clients, predominantly based in Kuwait and Bahrain, utilizing the full range of company products and services. This role will also involve interacting with other parts of Private Banking and the Group for mutual benefit, as well as assisting the Market Head in executing the market strategy.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay, support upon return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will:

1. Grow revenue, increase Assets Under Management (AUM) of the portfolio, and boost inflows of net new money (NNM), leveraging brand, channels, and the RM network.
2. Collaborate with Investment Counsellors, Wealth Planners, and other relevant teams such as Product Specialists to develop client relationships.
3. Maintain an understanding of economic, business, tax, property, legal, and other relevant matters appropriate to the client base.
4. Lead by example through high financial results and coach other RMs to foster their professional development.
5. Work closely with other Bank Departments to uphold HSBC’s internal control standards, including timely implementation of audit and regulatory requests.
6. Ensure follow-up on all risk and compliance issues, such as CCR, KYC, Compliance requests, and internal audit points.

To be successful in this role, you should meet the following requirements:

1. Extensive relationship management experience within Private Banking is essential.
2. A proven track record in asset gathering, asset growth, and revenue generation for clients in Kuwait and Bahrain.
3. Excellent communication skills for client interaction and problem solving.
4. Ability to provide strong financial and statistical analysis.
5. Strong customer service focus with attention to detail and creative problem-solving abilities.
6. Ideally, candidates should already hold the RDR Level 4 qualification, with a requirement to achieve Level 6 within 12 months of joining.
7. Arabic language skills are a plus but not essential.

This role is based in London.

We value diverse perspectives and are committed to creating inclusive workplaces. Our recruitment process is accessible to all, regardless of gender, ethnicity, disability, religion, sexual orientation, or age.

As a Disability Confident Leader, we offer interviews to candidates with disabilities, long-term conditions, or neurodivergence who meet the role's minimum criteria.

If you need adjustments during the application process, please contact our Recruitment Helpdesk:

Email: [e-mail]

Telephone: [phone]