Director, Large Merchant Acceptance UK&I

Visa; Greater London; On-site; GBP 110,000 - 170,000; Full time

Job summary

Visa in London seeks a Senior Account Director for UK&I Large Merchant Acceptance. You will lead engagement and strategy in a specific merchant vertical, build relationships, support client needs, and drive growth aligned to targets.

Reporting to the Head of Merchant Acceptance UK&I, you’ll collaborate across Visa teams to deliver high-profile strategies. As part of the broader Merchant Acceptance & Acquiring org, you’ll use account leadership, consultative selling, and strategic thinking to

Qualifications

• Experienced results-oriented Account Director with proven influencing, selling and negotiation skills.
• Deep experience in payments, financial services or fintech, with data driven selling.
• Exemplary written and verbal communication skills across levels including executive management.
• Excellent interpersonal skills and ability to collaborate across functions and geographies.
• High standards of ethics and integrity towards employees, stakeholders and customers.
• Committed to Visa Leadership Principles and delivering key deliverables.

Responsibilities

• Adopting a client-centric sales strategy, building strong and mutual value with merchant partners.
• Taking accountability for a strategic UK&I portfolio of clients including EU and GMAC Merchants.
• Establishing SME status for sector and driving cross-functional engagement to progress opportunities.
• Driving positive business outcomes and articulating Visa value proposition.
• Maintaining accurate reporting using preferred CRM platforms.
• Continuously reviewing market landscapes and developing new approaches to growth.
• Delivering Visa goals and modeling leadership principles.
• Prioritizing key deliverables and acting with speed and entrepreneurial mindset.

Skills

Account leadership

Negotiation skills

Payments/fintech expertise

Data driven selling

Executive communication

Cross-functional collaboration

Ethics and integrity

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial services and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

UK&I Large Merchant Acceptance is a team dedicated to meeting the needs of our Large Merchant partners across five key sectors. The goal is for clients to view Visa as a trusted strategic partner that delivers tangible value through a deep and broad product set. Our actions are aimed at protecting and increasing payment volumes, revenue contributions, enhancing the perceived value by merchants, and creating intelligent, effortless and trusted payments for every consumer, every business, everywhere. Our team's focus is on commercializing both existing and new merchant relationships to drive Visa's revenue.

This senior role provides the opportunity to lead engagement and strategy in a specific merchant vertical. You will develop and manage key relationships, support needs, and drive business growth aligned to targets. Reporting to the Head of Merchant Acceptance UK&I, you'll collaborate with broader Visa teams to deliver high-profile strategies. As a part of the broader Merchant Acceptance & Acquiring org, you will use account leadership, consultative selling, and strategic thinking to provide solutions, enable new flows, and expand acceptance.

Your Day-to-day Responsibilities Will Include

• Adopting a client-centric sales strategy, building strong and mutual value with some of Visa's most strategically important merchant partners.
• Taking accountability for a strategic UK&I portfolio of clients which includes EU and GMAC Merchants.
• Establishing SME status for your sector and related strategy internally at Visa, driving cross-functional engagement to progress and secure opportunities at pace.
• Driving positive business outcomes, establishing fluency in Visa seller solutions and effectively articulating all aspects of the Visa value proposition.
• Ensuring reporting excellence by maintaining accurate and up-to-date reporting using preferred CRM platforms.
• Continuously reviewing market and sector landscapes and recommending, developing, and implementing new creative approaches to growing the business.
• Striving to deliver Visa goals and being a senior role model for Visa's leadership principles.
• Prioritizing and focusing on key deliverables, executing in a fast and entrepreneurial way.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Experienced results-oriented Account Director with proven influencing, selling and negotiation skills - exceptional at developing relationships and sales partnerships.
• Deep experience in payments, financial services or fintech, with strong expertise in Value Added Services, data driven selling and product sales.
• Exemplary written and verbal communication skills with the ability to establish effective relationships and communicate at all levels of the organization, including executive management.
• Excellent interpersonal skills, able to collaborate across functions/geographies in a complex matrixed environment.
• Possesses high standards of ethics and integrity towards employees, stakeholders, and customers.
• Committed to cultivating a community through Visa's Leadership Principles
• Ability to prioritize and focus on key deliverables, executing in a fast and entrepreneurial way

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.